Office Operations Manager
The Manufacturers' AssociationManheim, PA
$45,000 - $50,000 / year
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Job Description
Job SummaryReady to Join a Team Where Every Day Brings Something New?Do you thrive in a high-energy, fast-paced environment where leading/managing employees and problem-solving are part of the fun? If you're looking for a dynamic role where your skills make a real impact, PCI Auctions wants to hear from you!We’re on the hunt for a reliable, detail-oriented Office Operations Manager to become an essential part of our growing team. In this role, you’ll be leading the front office staff, playing an integral role in ensuring our customers are taken care of. The ideal candidate is an impactful manager, thrives in organized chaos, is a strategic leader and loves turning challenges into opportunities. If you're passionate about leading a staff, teaching top notch customer service and being part of a company on the move—this could be your perfect fit!To succeed in this position, you must possess the following values:
- Hardworking – we work hard but still have fun and you’re not afraid to roll up your sleeves to get the job done
- Adaptable – our work environment is never dull, you’re comfortable with each day bringing new tasks and challenges
- Understand the Why – you are curious and ask questions so you can learn more and always understand the “why” behind why we do things the way we do
- Thick-Skinned - you embrace challenges and attack them head on
- $500 hiring bonus provided once 90 days of service have been achieved
- Paid time off
- 401(k) with company matching
- Weekly paychecks
- Workforce advocate with resource exploration & personal goal setting
- Holiday pay
- Employee referral program
- Professional & personal development opportunities
- Employee appreciation events
- Advancement opportunities
- Employee recognition programs
- Casual environment
- Leads, manages and holds the Front Office team accountable for exceptional customer service
- Handles high level customer issues
- Continuously improves and streamlines processes and procedures
- Ensures our vendor projects and relations are positive and successful
- Participates in the Leadership Team to ensure the positive forward movement of the company
- Leading/managing employees
- Can compartmentalize stressful situations
- Ability to utilize Microsoft suite
- Quick and adaptable learner
- Organized
- Excellent communicator
- Strategic thinker
- ‘Outside the Box’ thinker – problem solver
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