Office Specialist

Office of the Illinois State TreasurerSpringfield, IL

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Job Description

JOB OPPORTUNITY ANNOUNCEMENT

Job Title: Office Specialist

Division: Unclaimed Property

Union: AFSCME

Location: Springfield, Illinois

Salary: $54,216 - Pursuant to AFSCME Collective Bargaining Agreement

Overview: The Office Specialist in Claims Review is a clerical position responsible for the processing of claims for Unclaimed Property and conducting all manner of communication needed in order to provide efficient services. An employee in this classification will also process more complex claims. It is the goal of the Office Specialist to reunite owners with unclaimed property. Attendance is an essential function of this position.Duties and Responsibilities:

Serves as initial contact for incoming telephone calls and handles as appropriate.
Performs duties related to the daily settlement process and warrant processing as needed
Reviews and indexes any claim to closure; specializing in estate claims and approval level two
Performs various research functions related to incoming claims to identify potential properties available to be claimed
Processes all incoming and outgoing mail; utilizing various specialized equipment
Performs clerical functions; including but not limited to filing and letter preparation
Communicates with co-workers, private citizens and/or their legal representatives via telephone, written correspondence, e-mail or in person concerning unclaimed property issues
Performs other duties as required or assigned which are reasonably related to the duties enumerated above

Specific Skills:

Basic computer skills required
Familiarity with Microsoft Outlook preferred
Excellent communication and interpersonal skills required
Knowledge of the Illinois Probate Code
Knowledge of non-Illinois applicable probate laws
Ability to maintain satisfactory working relationships and communicate effectively with all levels of staff and the general public

Education and Work Experience: Associate’s degree, Bachelor’s degree desired; three (3) or more years of related office experience, and one (1) or more years of related unclaimed property industry experience; OR any equivalent combination of experience and training that provides the required knowledge, skills and abilities to carry out the duties of the position.Application Process: Please visit https://illinoisstatetreasurer.applytojob.com/apply to apply by completing the online application, and uploading a resume and letter of interest..

Posting from 9.25.25 to 10.8.25

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.

Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job related medical condition or disability.

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