Office Supervisor

The mission of The Los Angeles Cancer Network is to provide unparalleled care to each patient that comes through our doors. We offer individualized treatment using the most recent and relevant proven advances in cancer care, curated with deliberation and compassion. LACN is committed to educating and supporting our patients and their families through every step of the way. We deliver a unique approach for every patient to ensure they receive treatment best suited to their condition, age, and other important factors. We do this by participating in important clinical research, encouraging screenings for early detection, and providing innovative treatment. We are proud to be at the forefront of cancer research through our partnership with OneOncology.

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description:

The Office Supervisor embodies the compassion and care central to the LACN mission, overseeing the day-to-day operations of their assigned clinic. This individual will provide support by training, supervising, and developing their team members. Responsibilities include leading morning huddles, assist employees with their missing/incorrect punch times by editing their timesheets, and regularly communicating challenges or successes to LACN Leadership. The Office Supervisor will oversee Front Desk and MA team members to ensure optimal efficiency and directly oversee the achievement of assigned benchmarks, including MIPS, OMH+, and other initiatives, utilizing clinical and managerial skills effectively.

Education and Experience:

    3-5 years of medical office experience.Demonstrated leadership skills in the healthcare field.

    Previous Oncology/Hematology experience preferred. Proficient with Electronic Medical Records Systems and Microsoft Office. Key Competencies:

    Strong customer service background, preferably in a healthcare setting.Excellent written and verbal communication skills.

    Knowledge of computer/telephone support, preferably in the healthcare industry.Ability to resolve customer issues calmly and professionally with diplomacy and tactAdditional Requirements:

    Great Customer Service Skills.Knowledge of medical terminology, specifically in Oncology/Hematology.

    Able to travel to satellite clinics when necessary.Must be willing and able to lift up to 25 pounds.

Salary Transparency:Exact compensation may vary based on skills, education, certifications, experience, and location. Hourly Rate - $25.00 per hour to $28.00 per hour.