Office Support and Customer Care
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Job Description
Company Culture:
A fast-paced and incredibly rewarding environment that thrives off of fostering professional and sociable business relationships with other associates, patients and doctors. Our inclusive, tight-knit team is motivated by one united objective, to care for our patient’s eyes.
Benefits:
Competitive compensation.
Healthcare (Medical, dental, vision)
401K benefits provided.
Free vision exam and glasses on an annual basis (ask for further details).
Responsibilities:
Ensure an excellent and enjoyable patient experience by assisting with frame selection, and fulfilling promises about the timeliness of the service carried out.
Foster patient acquisition and retention.
Other duties as assigned by the store manager.
Skills:
Eager to provide enthusiastic and concise communication to meet/exceed patient expectations.
Can manage priorities through adaptability and flexibility.
Ability to present and implement creative solutions to grow the business.
Has attention to detail and follow-up.
Possesses the willingness to learn.
Possesses great listening skills.
- Qualifications:
- High school diploma, or equivalent.
- Comparable experience typically achieved with a minimum of 1-2 years in an optical or similar retail environment with proven results.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.