Office Support Specialist

• Serve as the primary point of contact for administrative support and customer service to staff and stakeholders
• Receive and place phone calls on behalf of EAC OIG staff
• Send and respond to email communications as requested
• Take messages in the absence of staff and direct callers appropriately
• Answer inquiries directly or refer individuals to appropriate staff members
• Take meeting minutes when requested
• Ensure meeting participants are briefed and provided necessary background materials
• Log and respond to routine hotline complaints in accordance with policy
• Prepare visitor access requests and assist visitors as needed

• Schedule meetings and appointments based on EAC OIG commitments
• Maintain the EAC OIG calendar accurately and consistently
• Coordinate and maintain conference room schedules in coordination with other administrative staff

• Maintain and update handbooks, procedures, contact lists, rosters, and leave, travel, and training schedules
• Use word processing, spreadsheets, and other software tools for administrative tasks
• Create trackers and charts to support reporting and operational needs
• Prepare documents in both draft and final form for review and use
• Proofread materials for format, consistency, and compliance with formatting standards

• Receive and screen incoming EAC OIG mail and draft responses to routine correspondence
• Distribute official mail and attach relevant background materials as needed
• Search files and records to compile background information for pending actions
• Review outgoing mail for proper addressing, attachments, and formatting compliance

• Plan and implement travel arrangements for EAC OIG staff (e.g., cost estimates and reservations)
• Create travel authorizations and review vouchers prior to approval
• Coordinate and update travel schedules for EAC OIG personnel

• Draft procurement and acquisition documents in support of office needs
• Upload procurement files into the PRISM system
• Draft requisitions and order office supplies and required equipment
• Track delivery and receipt of approved supplies and materials

• Advanced Microsoft Office skills
• Skill in writing and editing documents
• Ability to work independently
• Ability to multitask
• Exceptional interpersonal skills
• Strong organizational, project management, and problem-solving skills
• Attention to detail

• Five (5) years of administrative or secretarial work experience

• Two (2) of the five (5) years of administrative or secretarial work experience be related to work with a U.S. Government Agency
• Program support experience in the areas of calendar and schedule management, reporting and communications management, information management, office management, and travel expertise
• Experience working in contract support

• High school diploma required
• Two (2) or more years of post-secondary education preferred

• Washington, DC 20001

• Not eligible for telework

• U.S. citizenship is required as it supports the U.S. federal government

• U.S. Department of the Treasury

• Travel is not required

• Flexible work days and hours

• Employment Classification Eligibility — Nonexempt

• Not eligible for relocation benefits

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