On Call - EMI Program Support

Position Title:

On Call - EMI Program Support

Position Type:

Fixed Term (Fixed Term)

Salary Range:

$20.54 per hr

Pay Frequency:

Hourly

A.POSITION PURPOSE

The Entrepreneurial Mindset Initiative (EMI) is operationalizing the spread and development of the entrepreneurial mindset in the SCU community.  Our mission and vision are achieved through the Entrepreneurial Mindset Initiative, which is a suite of programs and tools to make Santa Clara University the knowledge hub for all things related to entrepreneurship.

When we refer to the entrepreneurial mindset at Santa Clara University, we do not mean starting a business venture. Although starting a business venture requires an entrepreneurial mindset, the mindset is useful for so much more than that. The key elements of the entrepreneurial mindset include:

(1) Empathy for customers, stakeholders and audience; 

(2) Naturally viewing problems as opportunities; 

(3) Willingness and ability to tolerate risk; and 

(4) Championing long-term value creation. 

This mindset is equally useful in big companies and small; in navigating family challenges and personal development; in working with people in our community and across the world, and more.

B.ESSENTIAL DUTIES AND RESPONSIBILITIES

1.Entrepreneurial Mindset Initiative (EMI) Program Support

• Provide guidance and service to Ciocca Center staff related to EMI
• Work closely with management in designing and implementing programming and outreach for the initiative
• Complete follow ups with University stakeholders regarding implementation of programs
• Work with and advise staff on preparation for EMI programs

2.EMI Program Buildout

• Schedule and arrange presentations of the EMI strategic plan
• Work on promotional efforts for EMI programming and other Ciocca Center events

3.Administrative Tasks

• Attend meetings with Ciocca Center and EMI staff
• Take notes and provide summaries to Ciocca Center staff

4.Other duties as assigned

C.   PROVIDES WORK DIRECTION

The Entrepreneurial Mindset Initiative Specialist for Ciocca Center for Innovation and Entrepreneurship works collaboratively with and receives work direction from the Executive Director of Ciocca Center for Innovation and Entrepreneurship and the Program Director of Ciocca Center for Innovation and Entrepreneurship. This individual will work in partnership with the EMI Program Manager.  

D.   GENERAL GUIDELINES

• Recommends initiatives and implements changes to improve quality and services.
• Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices.
• Maintains contact with customers and solicits feedback for improved services and programs.
• Maximizes productivity through use of appropriate tools; planned training and performance initiatives.
• Researches and develops resources that create timely and efficient workflow. 
• Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness, accuracy and timeliness of all operational functions.
• Prepares and submits reports as requested and required.
• Develops and implements guidelines to support the functions of the unit.

E.   QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

1.Knowledge

• Strategic Planning
• Operational Improvement
• Innovation & Change Management
• Entrepreneurship Industry
• Higher Education Programming

2.Skills

• Strong logistical skills
• Exceptional English writing skills
• Goal-oriented and self-motivated individual who can demonstrate accountability, initiative, and creativity
• Demonstrate strong interpersonal skills and the ability to collaborate, build alliances, and achieve results within a population that may possess competing interests, opinions and/or expectations
• Demonstrate strong active listening skills and ability to negotiate positive outcomes
• Possess a positive attitude, sense of humor and flexibility

3.Abilities

• Strong organizational skills, including a well-developed attention to detail and follow-through
• Demonstrated ability to prioritize tasks, work well under pressure and meet deadlines in a fast-paced environment
• Ability to plan, organize and manage multiple projects at a time
• Flexible and creative problem-solver, possessing strong critical thinking skills
• Ability to work comfortably and communicate effectively with a wide range of stakeholders including, but not limited to, top business executives, community leaders, professional staff, student volunteers, SCU board members, Ciocca Center board members, faculty partners, and University administration.
• Ability to plan, organize, and evaluate outcomes
• Flexible and creative problem-solver, possessing critical thinking skills
• Appreciation for and understanding of the principles of Jesuit education and commitment to the Entrepreneur’s mission and goals
• Respectful of all people regardless of socioeconomic background, race, culture, religion, sexual orientation, disability, gender or gender identity
• Flexible work hours, ability to work some evenings and weekends

4.Education

Bachelor's degree preferred

5.Years of Experience

1-3 years of work in logistics, program management, marketing, customer relations, or related field

F.   PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities.  A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

• Considerable time is spent at a desk using a computer terminal. 
• May be required to travel to other buildings on the campus.
• May be required to attend conference and training sessions within Bay Area or in-state locations.
• May be required to occasionally travel to outside customers, vendors or suppliers.

G.   WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment.
• Frequent indoor office environment with windows.
• Virtual work environment prevalent.
• Offices with equipment noise.
• Offices with frequent interruptions.

EEO Statement

​Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Applications from members of historically underrepresented groups are especially encouraged. For a complete copy of Santa Clara University’s equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/

Title IX of the Education Amendments of 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. The Title IX Coordinator and Section 504 and ADA Coordinator is Belinda Guthrie, Director of Equal Opportunity and Title IX, 408-551-3043, bguthrie@scu.edu, www.scu.edu/title-ix. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR). 

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Santa Clara University affirms its' commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu.

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.