Online Order Fulfillment Associate

We are seeking candidates for an E-Commerce Order Fulfillment Associate in our Mt. Pleasant PA location. This person will be part of a dynamic team that handles all corporate sales and consumers' online orders.

Schedule:

• Monday though Friday 7:00 am start time with occasional Saturdays

Essential Functions:

• Place orders, receive and unpack warehouse inventory daily.
• Download customer orders from our computer system and the internet channels.
• Read orders and pick correct items according to order
• Pack orders in a time effective manner with attention to detail.
• Determine most economical and efficient shipping method; selects appropriate shipping container; packs items to ensure safe delivery.
• Checks items to be shipped against orders to be certain that quantities, destination, and routing are correct.
• Ship packages through different channels: UPS, USPS, and FedEx
• Build baskets and gift collections to be sold at our retail store and online
• Maintain and prepare routine daily administrative paperwork, reports, and file shipping/receiving records.
• Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental standards.
• Performs miscellaneous job-related duties as assigned.

Required Skills:

• Basic computer and internet skills
• Ability to read, sort, check, count, and verify numbers.
• Ability to react to change productively and handle other tasks assigned
• Ability to accomplish multiple tasks within established deadlines
• Basic math skills
• Must be able to communicate in oral and written form

Work Environment & Equipment:

• Thrive in a fast-paced environment.
• Dedicated to excellent attendance.
• Long hours are required during peak holidays and will require mandatory overtime and blackout periods on PTO, Thanksgiving and Christmas are all peak times for us.
• The work environment is located in an open warehouse, which involves exposure to elements, such as temperatures and/or loud noises.
• Required to operate dolly, pallet jack, and/or forklift in loading and unloading supplies and equipment.

Physical Demands:

• This position will require regular and prolonged walking and standing for more than four (4) hours per day.
• Frequent bending, kneeling, reaching and twisting and lifting up to 25-50 lbs. is required.
• Packaging will take place on a 39" high table and require employees to lift supplies and finished product from that height to take to a staging area.

Required Education & Experience:

• 1 year customer service experience
• At least 1 year of experience that is directly related to the duties and responsibilities specified preferred
• Experience with shipping software is a plus
• High school diploma or equivalent