Operational Excellence Manager

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Are you passionate about driving operational excellence and making a real impact? We're looking for a Operational Excellence Manager who thrives in fast-paced environments, loves solving complex problems, and is ready to lead change across our network of service centers.

This role is all about leading Kaizen events, accelerating transformation, and embedding a culture of continuous improvement. You'll work closely with cross-functional teams to identify bottlenecks, streamline processes, and deliver measurable results.

Key Responsibilities May Include:

• Facilitate Kaizen and rapid improvement events, advising cross-functional teams to troubleshoot and resolve complex operational challenges, while addressing bottlenecks and inefficiencies.
• Provide strategic leadership on operational excellence, supporting multiple service centers or teams in embedding a culture of continuous improvement.
• Drive Operational Excellence to accelerate the rate of change across the organization, ensuring alignment with business objectives.
• Identify and remove barriers to continuous improvement implementation, proposing solutions that enhance both operational performance and customer satisfaction.
• Serve as a mentor for functional teams, delivering training on Lean, Six Sigma, and 5S methodologies to ensure effective utilization of tools and frameworks.
• Lead the collection and analysis of data to identify opportunities, track improvements, and measure performance across groups.
• Proactively identify, document, and promote best practices, ensuring shared learning and continuous improvement.
• Monitor the implementation of CI initiatives, conducting regular audits to ensure compliance with Brambles' Global OpenX standards.

Now Hiring: Operational Excellence Manager

Locations: Remote (Field-Based) Florida or Georgia - near a major airport

Travel: ~50%+ across U.S. Operations Service Centers

What You'll Do

• Lead Kaizen and rapid improvement events to tackle tough problems and drive fast results.
• Act as a change agent, helping build a culture of continuous improvement across operations.
• Identify barriers to implementation and propose practical, customer-focused solutions.
• Share best practices across sites and regions to elevate performance company-wide.
• Partner with Finance and Transformation teams to track cost savings and impact.
• Analyze business processes, identify gaps, and recommend actionable solutions.
• Track and report progress on all CI projects to plant leadership.
• Support data collection and analysis to uncover opportunities for improvement.

What You Bring

• 5+ years of experience in Operations, Manufacturing, Supply Chain, or Finance.
• Proven success leading Kaizen workshops and driving Lean/Six Sigma initiatives.
• Strong project management skills (PM certification preferred).
• Experience working with cross-functional and remote teams.
• Solid understanding of Lean manufacturing principles.
• Comfortable with data analysis and tools like Excel, Power BI, SAP, and CMMS.
• Excellent communication and collaboration skills across all levels of the organization.
• Bachelor's degree from an accredited college/university.

Bonus Points

• Six Sigma certification or background.
• Experience in large-scale supply chain project implementation.
• Strong analytical thinking and problem-solving skills.
• Ability to simplify complex processes and drive practical solutions.

Why CHEP?

• Global Impact: Work with a company that supports over 60 countries and leads in sustainable supply chain solutions.
• Innovation-Driven: Be part of a team that embraces automation, data intelligence, and continuous improvement.
• Career Growth: Opportunities to grow within a matrixed organization and collaborate across functions and geographies.
• Purpose-Led Culture: Join a company that values integrity, trust, and making a positive impact on the planet.

What We Offer:

• Competitive salary + Annual Bonus Plan
• Benefits Day 1!
• 401K with company match (up to 4%)
• FREE company-paid vision, short-term disability, and life insurance
• Tuition reimbursement, parental leave, childcare assistance, profit sharing, and MORE!

Ready to lead change and make a difference? Apply now and help us shape the future of operational excellence!

Remote Type

Fully Remote

Skills to succeed in the role

Active Learning, Adaptability, Cross-Functional Work, Curiosity, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Problem Solving

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.