Operations & Firm Administration Internship - Spring 2026
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Job Description
Operations & Firm Administration Internship - Gould Killian CPA Group
Location: In-person in Asheville, NC
Position Type: Part-Time (at least 24 hours/week) or Full-Time (40 hours/week) Seasonal, with option to extend
Compensation: $18 – $20/ hour
Position Overview:
Gould Killian CPA Group is seeking a detail-oriented and motivated Operations & Firm Administration Intern to join our team this Tax Season. This role is ideal for students and entry-level accounting professionals interested in gaining hands-on experience in a professional accounting firm environment. The intern will be involved in various aspects of firm operations, client services, and administrative support.
Job Duties:
Client Records Management
- Organize and scan client documents for individual tax returns as part of the preparation process, ensuring accuracy and confidentiality
- Scan and route client documents to the appropriate physical or digital location in collaboration with the Client Success Manager
- Assist with archive and workflow projects as needed
Client Services – Support Administrative Staff
- Provide support to admin staff during deadlines by greeting clients, helping with certified mailings, and Post Office runs
- Provide client support (greeting, phone calls, mail.) as a backup to other admin staff
- Interact with clients professionally, whether in-person, by phone, or in writing, to address their needs and inquiries.
Electronic Filing
- Participate in the extension process for individual and business tax returns
- Participate in the electronic filing process
Skills & Abilities:
- Working knowledge of Microsoft Office Suite
- Ability and desire to learn Gould Killian’s procedures and software
- Excellent communication skills, including in-person, phone, and written communications
- A positive attitude, strong work ethic, and high energy
What you can expect from us:
- Receive comprehensive training on new software and firm-specific procedures
- Ongoing support and guidance from experienced professionals
- Opportunities to develop and refine skills that are essential for a career in business administration and operations
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