Operations & Administration Specialist

Join BERCO as an Operations & Administration Specialist — In-Office Only — in Cape Coral, Florida!

Are you a detail-oriented, tech-savvy professional who thrives on variety, enjoys digging into data, and loves keeping things running smoothly?

Why BERCO Stands Out:

• Competitive Pay: $22–$24/hour
• Consistent Schedule: Monday–Friday, 8:30 AM – 4:30 PM — no nights or weekends
• Generous Time Off: Paid holidays and PTO
• Comprehensive Benefits: Health, dental, vision, and life insurance
• Retirement Ready: 401(k) with company match
• Room to Grow: Career advancement opportunities and professional development
• Supportive Team: Collaborate with dispatch, finance, customer support, and leadership in a fast-paced, team-first environment

What We Need from You:

• Independently handle Accounts Payable (AP) and Accounts Receivable (AR)
• Generate 50–80 weekly invoices and process vendor payments
• Track technician hours and submit payroll reports accurately and on time
• Create and maintain 15+ reports (daily, weekly, and monthly)
• Track KPIs like technician performance and bonus eligibility
• Use Excel (pivot tables/formulas) and tools like Power BI, Tableau, or ERP dashboards
• Support ERP implementation and user training (Vision or Davisware a plus)
• Maintain accurate data and troubleshoot system issues
• Coordinate customer and agreement setup within the system
• Manage calendars, emails, internal communications, and document organization
• Support technician onboarding, track vehicle assignments, and assist with quoting and agreement tracking
• Answer phones, support technicians and managers, and manage daily office needs
• Assist with scheduling, internal coordination, and special projects as assigned

Qualifications:

• High school diploma or equivalent (additional education a plus)
• At least 1 year of experience in administration, bookkeeping, or payroll
• Hands-on experience with Accounts Payable (AP), Accounts Receivable (AR), and payroll tracking
• Proficiency in Microsoft Excel or Google Sheets, including pivot tables, charts, and formulas
• Familiarity with ERP systems (Deltek Vision and/or Davisware preferred)
• Excellent organizational and time-management skills
• Strong written and verbal communication skills
• Reliable, self-motivated, and able to work independently
• Coachable, eager to learn, and comfortable juggling multiple responsibilities

BERCO determines compensation based on the cost of labor across several US geographic markets. The base pay for this position ranges from $22-24 hourly. Pay is based on several factors including market location, job-related knowledge, skills, and experience.

BERCO is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer.