Operations Manager: Insurance AR

Operations Manager: Insurance AR

Essential Duties and Responsibilities

• Oversight of all insurance AR for AFC Urgent Cares
• Coordinating with vendor partners to meet cash and AR aging performance metrics
• Implementing workflow and automation enhancements to improve average days to pay
• Partner with front office and billing teams to coordinate denials prevention and insurance accuracy improvement
• Other duties and responsibilities as assigned

Requirements

Minimum 5 years experience in healthcare insurance billing, accounts receivable management, or revenue cycle operations

• Strong management and organizational skills
• Comprehensive knowledge of billing and coding, reimbursement, accounts receivable, and collections in an outpatient environment, preferably in primary care
• Demonstrated ability to be successful in a high-growth environment
• Proven ability to monitor A/R aging, days in A/R, and collection performance metrics
• Ability to use Excel, dashboards, and reporting tools to track KPIs and present findings to senior leadership

What You Get:

Total Rewards & Benefits

At AFC, we value your contribution and offer competitive pay and benefits that support your well-being and career development:

• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off (PTO) and Holidays
• Company-paid Life Insurance & Disability Coverage
• Mileage Reimbursement
• Leadership Development Opportunities
• Full details available in our Benefits Guide (available upon request)

This is a remote position.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

PS: It's All About You!

American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.

Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.

We are an Equal Opportunity Employer.