Operations Manager
CLEAR Employer ServicesBala Cynwyd, PA
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Overview
Schedule
Full-time
Career level
Director
Remote
Hybrid remote
Benefits
Health Insurance
Paid Holidays
Paid Vacation
Job Description
Job Title: Operations ManagerLocation: Bala Cynwyd, PA - Hybrid (3+ days/week)Compensation: $125,000 + bonusBenefits: Health insurance, 10 days PTO (more with tenure), paid holidaysHours: 9:00am–5:00pm, Monday–FridayAbout Us:Rich Management LLC, Inc. is a family-owned property management firm based in Bala Cynwyd, PA, operating seven multi-family properties across five states. With property investment roots dating back to the 1960s, we value collaboration and growth.Role Overview:We’re seeking a self-motivated, detail-oriented Operations Manager with experience in multi-family real estate and proficiency in software like RealPage. In this key role, you’ll optimize portfolio performance through data-driven analysis and operational policies.Key Responsibilities:
- Financial analysis and commentary at property and portfolio levels
- Maintain internal controls and company policy adherence
- Manage confidential financial/operational information
- Build relationships with on-site teams, vendors, and ownership
- Lead annual operating budget preparation
- Organize training for staff
- Conduct cost-benefit analyses for investments and amenities
- Optimize processes (e.g., bulk supply buying)
- Evaluate rent pricing tools
- Monitor online advertising metrics and allocate budget
- Maintain safety/operations manuals and fire pre-plans
- Supervise property tax assessments
- Assist with office technology and security
- Travel up to 30 days/year for site visits
- Bachelor’s Degree required
- College-level accounting or advanced real estate studies preferred
- Strong computation, problem-solving, and organizational skills
- Experience with accounting software and RealPage preferred
- Previous full-time office role
- Excellent communication and collaboration skills
- Commitment to ethical business practices
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