Operations Manager - Premier HR & Accounting Consulting Firm
Pacific Crest GroupSan Rafael, CA
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Job Description
Pacific Crest Group has a 25+ year history of providing premier, customized accounting, financial, and HR services on a fractional basis to growing companies. We value professionalism, accountability, and excellence in client service – as well as a healthy work-life balance for our employees. As we scale, we need a highly organized Operations Manager who drives execution, and who will expand upon and enforce our well-developed operational structure. You will be the project manager for our internal initiatives, promoting both client and employee expansion and retention.This is a process-driven, execution-focused role for someone who excels at taking a plan from point A to point B with clarity, discipline, and consistency. Our company is already executing on stretch growth goals, making an expansion of the existing part-time operations role necessary.
Key Responsibilities
- Translate strategic goals into clear operational plans with milestones and measurable outcomes
- Manage operational budgets, track metrics, and report performance
- Strengthen workflows, QA systems, and repeatable service delivery processes
- Oversee internal HR operations and employee development processes, maintaining our high standards for performance, accountability, and communication
- Oversee systems, workflow tools, and automation initiatives
- Manage vendors and limited office/facility needs
Ideal Candidate
- Proven experience scaling operations in a professional services or consulting environment
- Demonstrated ability to project manage - organize work, prioritize tasks, and drive linear execution
- Comfortable leading teams and reinforcing accountability
- Tech-savvy with workflow and automation tools
- Strong communicator who operates with clarity and follow-through
You Are
- Task-oriented and operationally disciplined
- Motivated by clarity, structure, and measurable progress
- Steady, focused, and able to move initiatives forward without distraction
- Collaborative and professional in a hybrid environment
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