Operations Manager

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Job Type

Full-time

Description

Lead teams. Drive results. Build your leadership legacy.

We're seeking an Operations Manager to oversee our Crofton, MD branch. Reporting to the Mid-South Regional Vice President, this is a hands-on leadership role with responsibility for operational performance, team engagement, customer satisfaction, and revenue growth. Supported by our proven strategies and standard operating guidelines, you'll deliver consistent, high-quality results that contribute to WRE's overall success.

Whether you're a strong single-site leader ready for your next step or a seasoned multi-branch operator seeking a fresh challenge, this is your opportunity to make a measurable impact.

In this role, you will:

• Lead daily operations of the branch, ensuring service excellence, operational efficiency, and compliance.
• Foster a high-performance, safety-first culture by building trust, accountability, and connection with your teams.
• Assess current branch performance and implement improvements that drive productivity, customer satisfaction, and revenue.
• Partner with sales to capture market opportunities and strengthen customer relationships.
• Manage budgets and P&L, making informed decisions that align with company goals and market realities.
• Ensure adherence to DOT regulations, company safety standards, and all relevant compliance requirements.

What we're looking for:

• Proven leadership experience in branch-based industrial services, preferably in environmental services, septic, waste/wastewater, or commercial construction industries.
• Success in leading either a single site or multiple locations, with a track record of delivering results through engaged teams.
• Strong people leadership-capable of developing, motivating, and holding teams accountable.
• High priority on safety and regulatory compliance; knowledge of DOT regulations is a plus.
• Commercially minded with the ability to read a P&L and understand local market dynamics.

Why join us? You'll step into a leadership role where you can directly shape branch performance and team culture-while being supported by an experienced Regional VP and a company committed to operational excellence, safety, and growth.

Requirements

Driving is an essential function of this role. Applicants must possess a valid drivers license and meet WRE's insurability standards.

This position will require regular travel within the branch operating region.

The base pay range for this role is estimated to be $119,000 - $152,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Wind River Environmental services and maintains a broad array of non-hazardous liquid waste systems, including grease traps, septic tanks and related waste systems. Headquartered in Marlborough, MA we offer a full suite of services to business, residential and municipal customers throughout the East Coast.

Wind River Environment LLC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Salary Description

$92,000-$152,000 per year