Operations Program Manager - Adult Services
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Job Description
Do you have the heart, the drive, and the grit to be the cornerstone of a mission-driven team? This isn't just a job-it's a chance to be the backbone of a life-changing organization, empowering staff and transforming the lives of individuals with behavioral health challenges. We are looking for a Program Supervisor who is ready to lead with passion and be a key part of the solution for someone who is really struggling.
About the Role
As a Program Supervisor, you will be the ultimate coach and mentor for our Direct Support Professionals (DSPs). Your leadership will be the catalyst for ensuring that we deliver exceptional, evidence-based care. By guiding your team in using effective, trauma-informed interactions, you'll directly impact the well-being, progress, and independence of our clients.
Your mission is to:
Empower Your Team: Lead, inspire, and develop your team of DSPs. This includes everything from collaborating with Human Resources on hiring and training to providing meaningful feedback and conducting performance reviews.
Ensure Excellence in Care: Oversee the delivery of high-quality services, ensuring every client's health, safety, and personal goals are met. You'll monitor client care, medication administration, and the implementation of individual plans.
Drive Program Success: Manage all program operations, including staffing schedules, budgets, and on-call responsibilities. You will collaborate with our multi-disciplinary team of clinical and case managers to support the program's goals and propel our mission forward.
Cultivate a Thriving Environment: Create a positive and supportive workplace where every team member feels valued, heard, and empowered to do their best work. You'll be a role model for effective communication, teamwork, and our commitment to Continuous Quality Improvement and Trauma Informed Care.
Minimum Qualifications
This role requires a dedicated leader with a proven track record of making a difference.
A Bachelor's degree in social work or psychology with at least two years of professional experience working with children, including one year in a residential facility and one year of supervisory experience. OR
A high school diploma or GED with a minimum of five years of professional experience working with children, including at least two years in a residential facility.
Prior supervisory or demonstrated leadership experience is preferred.
Requires a valid driver's license.
COMPENSATION
- Starting at $30.33 up to $44.60 an hour based on experience and qualifications EMPLOYEE BENEFITS
Caring for You, So You can Care for Others
- Medical, dental and vision
- Flexible Spending & Health Savings Accounts
- Generous Paid Time Off plan & attendance incentives
- Employer Paid Life Insurance
- Employee Assistance Program (EAP)
- Short-term disability (STD)
- Long-term disability (LTD)
Stronger Together: Supporting Your Growth & Success
- Paid Career Development - we pay you while becoming certified in CPR, Ukeru, Mandt and other career training!
- 401(k), including an employer match up to $2,500 annually
- Education Assistance up to $5,250 annually
- As Grafton is a 501(c)(3) non-profit, you may be eligible for federal student loan forgiveness
If you have issues applying or have any questions about this position, please reach out to us at hr@grafton.org
Grafton is an equal employment opportunity employer and tobacco-free workplace.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.