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Optician - Durham, NC

Superior OpticalDurham, NC

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Job Description

Description

Optician Dispensing - Licensed and/or ABO

Provide patient education regarding lens materials, frames, products and designs. Recommend appropriate materials and designs based on patient needs and preferences. The opticians help fit patients for eyeglasses, processing and following prescriptions from eye doctors as required.

Job Type

Full-time, Durham, NC

Eight (8) hour day shift - hours may vary a few minutes

Description

Are you looking for a rewarding, full time job (40+hrs) with great benefits, 11 federal holidays off with pay and a 401K company match? How about nights and weekends off? Come work where you can make a big difference in the lives of others. We offer a busy optical shop in a clinical setting. (no holiday or weekend work)

Superior Optical is an eyeglasses manufacturing facility and a federal contractor servingour veterans across the United States with quality eyeglasses and sunglasses. We are anindependent lab with a strong history of growth, technological advancement, andservice to the industry. We at Superior are passionate about our business and haveinstilled a work ethic in our employees that ensures a clean and productive lab, a focuson quality and accuracy, and an obsession with customer service that is unmatched inthe industry. Our mission is to provide our patients with the quality they should alwaysexpect and the kind of service and attention that will reset expectations for labrelationships.

You would receive the following benefits:

  • Health, Dental, Short-Term Disability and Life Insurance
  • 401K
  • PTO
  • Paid Vacation
  • Receive all federal holidays off with pay (11 annually)

Veteran Opticians are encouraged to apply

Requirements

Duties and responsibility include:

  • Must have optical experience
  • Provide exceptional customer service
  • Assess and interpret patient's needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest most appropriate products (i.e., frames, lens type, coatings)
  • Take necessary measurements (i.e., measuring the patient's pupillary distance)
  • Prepare work order for lab ensuring all pertinent information is listed (i.e., patient information, prescription, lens size/type, measurements, special tinting or coating, etc.)
  • Input customer information into computer system
  • Compute and process payment transactions/refunds
  • Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, exchanges
  • Perform other administrative tasks as assigned
  • Maintain up-to-date knowledge of products
  • Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
  • Inspect final product for accuracy; adjust completed glasses to fit patient using pliers, hands and heat, if necessary, to bend frames accordingly
  • Educate patient on how best to care for their glasses
  • Adjust/repair damaged frames, replace nose pads and missing screws
  • Price, stock and straighten merchandise
  • Optical State License (Up to date)
  • Be able to work in a fast-paced environment
  • Be a team player

Thank you for your consideration of our Optician openings. We hope to receive your resume immediately to review.

Resume and three references required

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