Order Entry/Billing Manager
$73,000 - $77,000 / year
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Job Description
Manager – Order Entry / Billing
ð Location: Buffalo, NYð¢ Company: Rosina Food Products, Inc.ð Job Type: Full-Time | Exempt - $73,000-$77,000/yr
About Rosina
Rosina Food Products is a growing, family-owned food manufacturing company known for high-quality products and strong internal partnerships. We’re looking for a collaborative, detail-oriented leader to manage our Order Entry and Billing functions while supporting cross-functional operations and system improvements.
Position Summary
The Manager – Order Entry/Billing is responsible for overseeing the daily operations of order processing and customer billing to ensure accuracy, timeliness, and excellent service. This role works closely with Sales, Customer Engagement, Finance, Logistics, and Systems teams and plays a key role in ERP implementation and month-end close activities.
Key Responsibilities
Supervise the Order Entry and Billing team, ensuring accurate and timely processing of customer orders and invoices
Ensure pricing accuracy and follow up on discrepancies with customers, brokers, and internal teams
Coordinate critical information flow between Customer Engagement, Finance, Logistics, Sales, and external partners
Support and assist with ERP system implementation, including training and customer setup
Assist with month-end close activities such as shipped-not-billed and pounds-not-shipped reporting
Maintain outbound freight reports for logistics and profitability analysis
Develop and lead a cross-trained, high-performing team while managing workload fluctuations
Conduct performance reviews, approve time-off requests, and address performance or attendance issues
Identify opportunities for process and system improvements
Perform additional duties as needed to support company goals
Qualifications
Strong leadership, organizational, communication, and decision-making skills
Proficiency in Microsoft Office (Excel, Word, Outlook required)
Ability to communicate professionally both verbally and in writing
Comfortable working cross-functionally in a fast-paced manufacturing environment
Education & Experience
Bachelor’s degree preferred
3–5 years of experience in order management, billing, sales administration, or a similar supervisory role
Equivalent combinations of education and experience will be considered
Work Environment
Office-based role within a food manufacturing setting
Moderate noise level typical of a business office
Extended computer use required
Why Join Rosina?
Stable, growing company with long-tenured leadership
Collaborative, team-oriented culture
Opportunity to lead, influence systems, and grow with the organization
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.