Outreach Representative

Resource Innovations is seeking an Outreach Representative to join our growing team in Michigan. As an Outreach Representative, you will work in a dynamic environment supporting the implementation of residential energy efficiency programs. The Outreach Representative plays a key role by building partnerships and collaborating with local partners, coordinating, and managing field operations and ensuring program goal attainment with partners and the internal program team.

The Outreach Representative will engage with program partners and utility customers to establish relationships with key stakeholders, including property ownership & management groups, relevant trade organizations and market partners to ensure a stable pipeline of energy efficiency projects. The Outreach Representative must be able to synthesize complex information into relatable content and deliver to customers in order to ensure program goals are achieved. Additionally, the Outreach Representative must collaborate strategically with the Program operations team in a rapidly changing environment to provide recommendations, strategies, and solutions to effectively redirect the team or project approach in response to evolving program directives.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Develops, manages, and fosters partnerships with property managers, property owners, stakeholders, contractors, and other industry partners.
• Responsible for lead generation into residential program pathways based on program guidelines.
• Tracks and reports outreach actions and leads to demonstrate ongoing outreach initiatives and progress to goal achievement.
• Develops and executes short- and long-term outreach and collaboration plans to effectively execute the program delivery strategy and support the achievement of program goals.
• Monitors program participation and forecasts in a production, goal-oriented environment.
• Interprets program guidelines and incentive participation pathways and provides ongoing support to contractors.
• Leads ad hoc meetings/calls with the internal team, partners, and the utility clients on subjects relating to production planning, outreach activities, successes, challenges, and requests for additional support.
• Other duties as assigned.