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Packaging/Warehouse Supervisor

American Crystal Sugar CoMoorhead, Minnesota

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Job Description

We are looking for an individual to join our team as a Packaging & Warehouse Supervisor in the Moorhead, MN factory. The purpose of this position is to plan and direct efficient packaging, warehousing, and shipping of industrial and consumer sugar and by-products, meeting sales requirements and maintaining customer service standards. Maintenance of packaging/warehousing equipment and systems is the responsibility of the incumbent. Additionally, the incumbent has responsibility for the food safety and quality assurance of sugar and by-products stored, packaged, and shipped, as well as the safety of employees.

The principal accountabilities of this position include, but are not limited to:

  • Lead and promote a positive work culture through Company Values of Safety, Integrity, Quality, Teamwork, and Accountability.
  • The Packaging/Warehouse Supervisor is directly responsible for leading and promoting a positive workplace culture through ACSC values.  This is accomplished by promoting collaboration and teamwork throughout the company, by coaching and developing the team effectively, communicating expectations and providing ongoing feedback, and recognizing good work and holding team members accountable for their work product and actions.
  • The Packaging/Warehouse Supervisor is directly responsible for work activities of all shifts which run throughout the year; there is no inter-campaign period. The incumbent has overall responsibility for the sugar warehouse, screening, silos, pellet loading, molasses loading at MHD, and the Packaging/Warehouse maintenance shop. Driving packaging and bulk loading efficiencies to meet and exceed established goals through managing people, time, and equipment is critical.
  • Managing the packaging and warehouse areas requires compliance with ACS’s quality assurance policies, GMPs (Good Manufacturing Practices), and SQF (Safe Quality Food) regulations. Audits are regularly conducted, and noncompliant issues are addressed immediately with solutions developed and implemented by the Supervisor. The incumbent and staff are the last point of contact before product is shipped to our customers. Review and investigation of customer complaints as well as the implementation of corrective action is the responsibility of the Supervisor; working closely with the Factory Chemist in resolving these issues.
  • The Packaging/Warehouse Supervisor maintains certification as the plant backup SQF Practitioner with the responsibility and authority to lead/assist with the development, implementation, review and maintenance of the Safe Quality Food System, Food Safety Fundamentals, Food Safety Plan and the Food Quality Plan. This includes responsibility to take appropriate action to ensure the integrity of the SQF System. This position communicates to relevant personnel all information essential to ensure the effective implementation and maintenance of the SQF System.
  • Compliance with federal OSHA and state statutes in the packaging and warehousing areas is the responsibility of the incumbent, with particular emphasis on dust abatement. Dust emissions must meet EPA standards. The Packaging/Warehouse Supervisor is accountable for compliance with the NFPA (National Fire Protection Association) standards.
  • Supervising, motivating and developing team behaviors, along with job training are important requirements of this position. The Supervisor is responsible for ensuring training compliance in all areas and identifies the training needs to be addressed by the Packaging Training Lead. This position manages staffing levels to meet a variable and demanding marketing plan with competing and changing priorities. Weather conditions and equipment shortage present additional challenges.
  • Personnel decisions are made within the provisions of the collectively bargained agreement and company policies. The incumbent works through the grievance procedures of the labor agreement and is a key participant in any packaging/warehouse related arbitrations and mediations.
  • Oversight of predictive and preventive maintenance, including planning and scheduling on the computer controls, various high speed multi-function form-filled and premade packaging equipment, robotic palletizing and sugar conveying and storage equipment is an accountability of the supervisor. Additionally, the regulatory compliance equipment such as dust abatement/environmental equipment requires specialized preventative maintenance and corresponding audits and corrective actions. All equipment is maintained by packaging/warehouse maintenance staff.
  • The Packaging/Warehousing Supervisor is accountable for the packaging, toting and bulk loading efficiencies at their site. Movement of product as planned is an essential part of inventory management and ensuring sufficient storage space to accommodate factory production.
  • This position oversees the management of  the outside storage of remelt sugar and coordinates the return for reprocessing with factory management. When toting operations are underway, additional outside storage is managed by the incumbent.
  • The Packaging/Warehousing Supervisors assist with developing a packaging production plan based on their factory’s production, inventory levels and sales projections. This is coordinated with USPR who incorporates the plan with the overall sales forecast and distribution model for all facilities. Frequent plan adjustments are required based on changing customer demands and other constraints. Additionally, the incumbents participate on a daily basis in the planning and development with MAC’s and USPR’s Logistics and Fleet Management staff in developing clear understanding of the total sales plan to ensure availability of high quality product meeting customer specifications in a cost effective and efficient manner.
  • The Packaging/Warehousing Supervisor is responsible for the accuracy of sugar and by-product inventory and reconciles inventory discrepancies in coordination with the Factory Lab and Factory Accounting Supervisor.  Estimates of inventory are done daily with a complete official inventory done monthly. The Supervisor maintains an adequate inventory of packaging materials, totes, pallets and other warehousing supplies and notifies Purchasing when restocking is required.
  • The Supervisor prepares various reports and analysis utilizing packaging and inventory data. The Supervisor assists with budget preparation, and is accountable for budget control and variance reporting, which includes labor, materials, utilities and capital.

This position requires a supervisor with extensive knowledge normally obtained through the completion of an engineering or technical degree, mechanical and/or electrical preferred.  Five to eight years of relevant work experience in an industrial setting, and/or a food manufacturing environment is also preferred. The ability to manage multiple strategic plans in a constantly changing environment while supervising and motivating a diverse work force in accomplishing varied packaging, warehousing and shipping activities. Strong written, presentation and interpersonal communication skills in dealing with all levels of employees, customers, as well as the marketing companies are essential. Planning, problem solving and implementation skills are also critical. The incumbent must understand and be able to effectively apply food safety, quality assurance and safety regulations. A mechanical aptitude and technical abilities are required. Enterprise computer systems abilities such as SAP, Microsoft Office products and control systems knowledge are also required. The incumbent must possess a valid drivers’ license.

Compensation Range:

$105,010.13 - $136,363.86 Annual Salary

Benefits Include:

Our benefits include eligibility for comprehensive medical insurance starting on day one.

In addition, we offer a health savings account, 401(k) retirement savings plan with a Company match and contribution, paid dental insurance paid basic life insurance, paid short and long-term disability, vision insurance, life insurance, flexible spending accounts, paid time off, paid sick leave, paid parental leave, paid volunteer opportunities and paid holidays. We also offer discretionary bonuses, tuition reimbursement, service awards, and a 24/7 employee assistance program with access to eight confidential visits with a licensed counselor at no cost.​ ​ Some of these benefits are subject to eligibility criteria.

We are proud to offer such a comprehensive package to our employees and believe that it reflects our commitment to their well-being and success.

An Equal Opportunity Employer

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