Part-Time BNA Navigator

• Hourly pay of $20–$25
• Flexible schedules and support for work–life balance
• Paid lunch and rest breaks
• Various time-off options, including paid volunteer hours
• Free access to the Employee Assistance Program (counseling, legal, financial, and more through Intermountain)
• Free training and self-development opportunities
• 50% discount in CCPC stores (terms apply)
• Gift cards available at select locations
• Access to the CCPC Food Pantry based on food bank guidelines and income eligibility
• Additional part-time benefits outlined in the Employee Handbook

• Client Assessment: Conduct thorough assessments of clients' basic needs and challenges to identify appropriate resources and support services.
• Resource Navigation: Assist clients in accessing food pantries, housing assistance, healthcare services, and financial aid programs.
• Soft Case Management: Develop and maintain individualized action plans, monitor client progress, and provide ongoing support.
• HMIS Management: Input and manage client data within the Homeless Management Information System (HMIS), ensuring accurate and timely documentation.
• Community Outreach: Build relationships with local organizations, service providers, and community partners to enhance resource availability and referral options.
• Documentation: Maintain accurate and confidential records of client interactions and services provided, adhering to organizational policies and reporting requirements.
• Advocacy: Advocate for clients’ needs and rights within the community, ensuring they receive equitable access to necessary resources.
• Other duties as assigned.

• Mission Alignment: Live out and communicate CCPC’s vision and values with staff, volunteers, clients, and the public.
• Engagement: Maintain timely, consistent communication with supervisors and colleagues to keep projects moving forward. Respond promptly to urgent messages and leadership emails during work hours.
• Grant & Development Excellence: Proactively manage grant research, application, and reporting deadlines to ensure timely submissions.
• Professional Growth & Creativity: Bring initiative and fresh ideas to strengthen CCPC’s outreach and impact.
• Follow-Through: Complete assignments and projects on time and to a high standard.
• Program Support: Continue supporting BNA, events, new initiatives, and other assignments as directed by the Director of Programs.
• Adaptability: Approach change with flexibility and a positive attitude.
• Confidentiality: Handle all sensitive information with discretion.
• Productivity Tools: Use approved tools to organize projects, track deliverables, and measure efficiency.
• Availability: Be flexible to work evenings and weekends as required by program schedules.
• Physical Requirements: Ability to lift 20–30 lbs. without assistance.

• Bachelor’s degree in Social Work, Human Services, or related field preferred; equivalent experience will be considered.
• Strong organizational and time management skills.
• Fluent in Spanish and English, with excellent verbal and written communication skills.
• Strong ability to build rapport with clients from diverse backgrounds and maintain a compassionate and non-judgmental attitude.

• Ability to work independently and collaboratively in a fast-paced, multi-tasking environment while maintaining a positive attitude.

• Uphold and promote CCPC’s mission, vision, and values.
• Maintain confidentiality in all HR, employee, and organizational matters.
• Demonstrate professionalism and integrity in all interactions.
• Adapt to changing priorities while managing multiple tasks effectively.
• Work collaboratively across departments while also taking initiative independently.
• Ensure timely and accurate completion of assigned responsibilities.

• Proficiency in Microsoft Office Suite and HR systems; experience with Learning Management Systems preferred.
• Ability to collaborate across departments and manage multiple priorities efficiently.

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