Parts and Accessories Specialist

Pete's RV Center is excited to invite applications for the role of Parts & Accessory Specialist. As a vital part of our team, you will help customers find the right parts and accessories for their RV needs while ensuring a customer-first approach.

Responsibilities:

• Assist customers in identifying and obtaining the correct parts and accessories.
• Provide excellent customer service at all times, both in-person, over the phone, and via email.
• Handle sales transactions accurately and efficiently, including cash management.
• Maintain organized inventory levels, assist with stock replenishment, and display products appealingly.
• Utilize catalog systems and online databases to research and locate parts for inquiries.
• Collaborate with service technicians to ensure prompt parts assignment for service orders.
• Manage special orders, ensuring customers are notified when their parts arrive.
• Participate in showroom maintenance and keep products clean and organized.
• Assist technicians with parts for their jobs as well as ordering parts when needed
• Perform cycle counts and inventory
• Assist with shipping and receiving tasks

Requirements

• Strong customer service skills and a friendly, approachable demeanor.
• Experience in retail or parts sales is preferred.
• Ability to work well in a team-oriented environment.
• Excellent communication skills, both verbal and written.
• Basic computer proficiency and familiarity with point-of-sale systems.
• Detail-oriented, with strong organizational skills.
• Ability to lift products and manage physical inventory tasks.
• A valid driver’s license and clean driving record are required.

Benefits

• Excellent Health Benefits
• 401K Retirement Plan with Company Match
• Paid Holidays
• Personal Time Off Accrual
• Paid Uniform Service
• On the job Training
• Advancement Opportunities
• Relocation Possibilities

Job Type: Full-time

Saturday availability required

Pay: $45,000-$60,000/ per year including a monthly work performance incentive.

About Our Company:

Pete’s RV Center dealer group is a family owned business that has been keeping northeast families enjoying the great outdoors since 1952. It houses a large RV sales lot, a state of the art parts and accessories store and 8-bay service center. The Pete's RV dealer group consists of dealerships in the great states of Vermont, Connecticut, Massachusetts, Indiana, Pennsylvania and Virginia. We are a growing company that values its employees and their contributions in making us successful in today's ultra competitive marketplace.