Patient Access Representative - Per-Diem

Job Description Summary:

The Per Diem Patient Access Representative plays an important role in creating a positive experience for patients and families by managing registration, verification, and communication processes. This position supports accurate and efficient patient intake while maintaining professionalism and attention to detail in a fast-paced healthcare environment.

Job Description:

• Meets with patients or their caregivers to exchange required information and documentation, providing clear explanations of processes and addressing any questions or concerns.

• Communicates with unit staff and other appropriate personnel to coordinate necessary details and determine patient placement.

• Verifies insurance benefits, obtains precertification or authorization when needed, and ensures verification of medical necessity.

• Determines and collects required payments, including co-pays, deductibles, and coinsurance, or refers patients to financial counselors for additional support.

• Accurately obtains, reviews, and enters all necessary demographic, billing, and clinical information in the registration system in a timely manner.

This role requires strong communication skills, accuracy, and a customer-focused approach, with flexibility to support various hospital or clinic departments as needed.

Scheduled Weekly Hours:

0

Work Shift:

Job Exempt:

No

Benefits:

Supporting all aspects of our employees' wellness - physical, emotional and financial - is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

We offer wellness programs and resources to provide employees access to resources for a healthy lifestyle.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• An employee discount program is available to all employees for services provided by MaineGeneral Medical Center.
• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource - they're how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .