Patient Advocate

Mary Bird Perkins Cancer Center is Louisiana's leading cancer care organization, caring for more patients each year than any other facility in the region. And with strategic hospital and physician partnerships, we are delivering on our mission to improve survivorship and lessen the burden of cancer.

Mary Bird Perkins and its partners work together to provide state-of-the-art treatments and unparalleled collaborative, comprehensive cancer services. This culture of innovation helps attract the best cancer minds in the country, from expert physicians and highly specialized scientists to forward-thinking leaders in supportive care and other disciplines.

Together, with our hospital and physician partners, we are one-hundred percent focused on cancer care.

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description:

SCOPE: The Patient Advocate serves as a key resource for patients by providing financial guidance, insurance education, and assistance with financial programs. The PAP Advocate helps patients understand their benefits, out-of-pocket responsibilities, and available support options to reduce financial barriers to care. This role requires strong communication skills, critical thinking, professionalism, and a commitment to delivering excellent patient experience.

FUNCTIONS:

1. Assistance with Patient Assistance Programs (PAP)

2. Billing and Financial Follow-Up

3. Patient Communication

4. Collaboration and Team Support

QUALIFICATIONS:

EDUCATION:

High school diploma or equivalent

2 Years medical clerical or insurance/billing experience.

Strong organizational skills and attention to detail.

The ability to handle multi-task assignments.

Independent thinker, self-starter with good troubleshooting skills needed.

Excellent written and verbal skills with the ability to effectively communicate and establish collaborative relationships with patients, physicians , clinical and administrative staff and the public.