Patient Billing Specialist

Fairfax Radiology Centers (FRC), LLCFairfax, VA

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Job Description

Patient Billing Specialist | Northern Virginia | Hybrid OpportunityFairfax Radiology Centers — the largest radiology practice in Northern Virginia — is seeking a Patient Billing Specialist to join our Patient Financial Services team.In this role, you’ll serve as a key resource for resolving complex patient billing concerns, supporting internal teams, and improving billing accuracy and processes. This position is ideal for someone who enjoys problem-solving, working with data, and helping patients navigate challenging insurance and billing situations with clarity and care.About the RoleThis is a full-time, benefitted position supporting our Patient Financial Services team.Schedule: Monday – Friday 8:30 AM - 5:00 PM (No weekends or major holidays)Work Model:Hybrid (after the completion of training - in office 3 days/week)Why You’ll Love Working HereFairfax Radiology Centers offers a competitive and comprehensive benefits package, including:

Generous PTO and Paid Holidays
Medical, Dental, Vision & Life Insurance
Employer-Paid Short- and Long-Term Disability Insurance
Profit Sharing Plan
Tuition Reimbursement
Opportunities for growth and professional development within revenue cycle and healthcare administration

What You’ll Do

Investigate and resolve complex patient billing inquiries by analyzing charges, payments, adjustments, and account history
Assist patients with escalated insurance claims and billing concerns, partnering closely with the Insurance Team to achieve resolution
Review and validate patient account data for accuracy; recommend and document corrections as needed
Serve as a subject-matter resource to Patient Billing Associates by providing guidance on complex scenarios
Collaborate with revenue cycle teams to support proper claim resolution and billing integrity
Identify patterns and trends in billing discrepancies or insurance denials and contribute to process improvement initiatives
Ensure accurate, timely documentation in compliance with HIPAA and internal policies
Participate in and support Continuous Quality Improvement initiatives
Perform other related duties as assigned

What You’ll Bring

High school diploma or GED required; associate’s degree in healthcare, business, or a related field preferred
Minimum of 2 years of experience in medical billing or patient financial services (healthcare setting preferred)
Strong knowledge of insurance terminology, billing workflows, and denial management
Excellent analytical, communication, and customer service skills
Proficiency with billing systems and electronic health records (EHR)
Ability to work independently, prioritize multiple tasks, and meet deadlines in a fast-paced environment
High attention to detail and a commitment to data accuracy and patient confidentiality

Who We AreFairfax Radiology Centers, LLC (FRC) is the largest radiology practice in the Washington, DC metropolitan area. With more than 110 subspecialized radiologists and 700 employees, FRC provides advanced medical imaging at 20 outpatient locations throughout Northern Virginia. We partner with hospitals and healthcare providers across the region to deliver exceptional patient care and specialized diagnostic services.Equal Opportunity EmployerFRC is committed to diversity, equity, and inclusion. We provide equal employment opportunities to all employees and applicants regardless of race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, disability, veteran status, genetic information, or any other protected characteristic.Ready to make a difference behind the scenes of patient care?Apply today to join Fairfax Radiology Centers as a Patient Billing Specialist.

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