Patient Navigator Physical Therapist Liaison
$98,300 - $206,900 / year
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Job Description
Job Summary
Serves as a clinical resource and liaison for patients and their families and assists with navigating all aspects of the healthcare system. Provides clinical education in regards to treatment and liaisons with the patientÆs clinical service providers to address specific concerns. May have in-depth specialty expertise and focus.
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
The salary range for this position is $98,300 - $206,900 (Annual Rate).
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Required Qualifications
- Strong general clinical knowledge in a variety of modalities, or significant expertise in a specialty area.
- Ability to assess patient needs and make appropriate referrals for ancillary support services and programs.
- Advanced skills in assessing patient's grievances and locating appropriate resources to get issues resolved.
- Skills to intervene and assist with patient's questions or concerns about treatment plan.
- Excellent customer service skills, working with a high volume and high expectations customer base.
- Ability to support patients with a wide variety of clinical and non-clinical needs.
- Ability to work in a complex, multi-divisional environment with the skills to establish priorities, set objectives and achieve stated goals. Ability to utilize project management tools.
- Excellent analytical and problem-solving skills.
- Clear and concise communication skills to teach patients about complex, sensitive clinical issues.
- Proficiency with Windows-based software including Microsoft word, Excel, Outlook. Knowledge of computer systems and software used in functional area.
Preferred Qualifications
- CCRN Certication for Inpatient Rehab Facility and / or equivalent certification
- Basic Life Support
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