Patient Safety Clinical Specialist

Job Summary

Reporting to the Director of Patient Safety, the Patient Safety Specialist participates in the promotion of a safety-supportive culture and consistent application of practice-based medicine and the implementation of the UCSF Patient Safety Plan. Actively identifies and anticipates patient safety opportunities, and determines risk for exposure of harm/potential harm. Coordinates, investigates, analyzes, and responds to quality/patient safety issues, events, and significant care issues or trends. Conducts surveillance, analysis, and data reporting for patient safety, while complying with regulatory/accreditation requirements. Serves as a subject matter expert on internal and external patient safety matters. Collaborates with UCSF Health leadership and operational partners, Adult and Perioperative Medical Directors for Quality and Safety, risk management, incident reporting content managers, and other groups as appropriate and supports/ oversees Patient Safety Committee efforts. Supports educational programs in patient safety, implements organization and regulatory safety initiatives using performance improvement and quality tools. Helps to spread "lessons learned" from adverse events, as well as successful initiatives, to other units and departments in order to avoid future exposure of harm, fosters a clinical environment of service excellence.

• Coordinates various efforts to improve patient safety throughout the organization by identifying problem areas, assessment and escalation to leadership, oversight of projects related to compliance with the Joint Commission National Patient Safety Goals and other regulatory agencies.
• Supports the Patient Safety leadership team by participating and facilitating Root Cause Analysis, FMEA, Culture of Patient Safety Survey, and other prospective and retrospective event review activities.
• Maintains close collaborative relationships with nursing and physician leadership teams in the development, implementation and monitoring of corrective action plans to assure timely and efficient review and follow up on patient safety events.
• Monitors data on patient safety related issues to interpret trends and to measure and assess the health of the patient safety program.

Serves as a lead or a resource on patient safety operational activities, projects and initiatives. Leads or participates on projects of large scope and / or significant complexity or risk. Has clinical licensure to provide expertise on events.

Required to be onsite at least three days a week.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $98,300 - $210,300 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Required Qualifications

• Minimum four years' related experience
• Bachelor's degree in nursing or health discipline, or licensed clinician in the State of California (e.g., Nursing, Pharmacy, Respiratory, Physical Therapy) and/or equivalent combination of experience/training
• Clinical License (e.g., RN, PharmD, PA, MD, RT, PT, OT, etc.)
• Strong skills in data analysis, project management, facilitating group work, and working in a hospital environment with systems improvement
• Thorough knowledge of clinical improvement issues and patient safety methodologies, tools, regulatory requirements, and policies
• Strong project management skills and the ability to effectively manage time, organize competing priorities, address complex issues as they arise, and see projects through to completion on schedule
• Strong interpersonal skills for collaborating effectively with a broad range of clinical and technical staff, representatives of external regulatory agencies, and mentoring staff
• Proven ability to effectively convey complex clinical, technical, and educational information both verbally and in writing, and to produce high-quality reports, documentation, and presentations
• Strong knowledge of various clinical and business software packages and of the specialized applications and data management programs used in patient safety and quality improvement systems.
• Experience with a variety of methods and skills for adverse event monitoring and remediation including root cause analysis, and failure mode effect analysis

Preferred Qualifications

• Experience with electronic health records, including CPOE, decision support, and clinical documentation
• Experience in a large multi facility health system/ academic institution
• Experience in Perioperative Services / Operating Room
• Master's degree or equivalent in a healthcare related profession including nursing, public health, healthcare administration, or other relevant field
• Certified Professional in Patient Safety (CPPS)
• Certified Professional in Healthcare Quality (CPHQ)
• Lean/Six Sigma