Patient Service Agent, FT - Mercy Fort Smith

MHM Support ServicesFort Smith, Arkansas

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Find your calling at Mercy!

Responsible for scheduling patient appointments and taking patient messages. Giving general information regarding their visit instructions and expectations. Maintain calm, pleasant professional, attitude. Delivers excellent customer service using exceptional telephone etiquette.

Position Details:

Minimum Required QualificationsEducation: High School Diploma or EquivalentExperience: Customer Service experienceOther Skills and Knowledge: Basic computer skills, Data EntryPreferred QualificationsOther Skills and Knowledge: Professional, courteous, and compassionate attitude, ability to multi-task, type 60 wpm

Physical Requirements:

Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.Position requires prolonged standing and walking during each shift.

Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters.

At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually