Payroll Specialist

The Payroll Specialist will ensure accurate processing and recording of client's payroll and provide clients with timely and accurate financial information. Contact and assist clients in the process of obtaining information for payroll production and tax related issues; verify totals, respond to and resolve client questions and concerns while delivering quality customer service.

Success Factors

Responsibilities

• Accurately and timely, process all aspects of payrolls for assigned client base
• Ability to self-review work
• Ensure accurate and timely processing of payroll updates including new hires, terminations and changes to payrates
• Ensure proper processing of payroll deductions for taxes, benefits, and other deductions
• Maintain client and employee data
• Organize facts, analyze and interpret information according to client circumstances
• Provide on-going training and education to clients regarding the online service model and technologies
• Provide timely and high-quality service to meet and exceed client expectations and perform research on projects as needed
• Research and resolve client inquiries
• Prepare accurate and timely year-end and quarterly payroll tax reporting (941, W-2, W- 2c, etc.)
• Develop and maintain expert knowledge in payroll regulations at the federal, state and local level
• Take initiative to understand and apply available resources and appropriate guidance and policies
• Participate in continuous learning activities and active research to improve and develop technical expertise; apply learned concepts
• Perform other duties as assigned

People Management/Relationships

• Take initiative to be a team player (proactively seek opportunities to help others)
• Treat everyone with respect
• Develop loyalty and trust with team
• Successfully adapt to different personalities and working styles
• Proactively and effectively communicate information regarding status issues to team members
• Hold self accountable for assigned work; seek continuous feedback to learn and develop in role; open to new ideas and suggestions

Required Skills

• Excellent organization skills and strong attention to detail
• Multitasker with the ability to prioritize work accordingly
• Excellent verbal and written communication skills with strong client service focus
• Strong analytical and interpersonal skills
• Ability to work autonomously under the pressure of tight deadlines and multiple priorities

Education, Experience and Certifications

• Certificate or Associate's degree in Accounting or related field
• 2+ years' experience in accounting, including financial statements preparation, journal entries adjustment, general ledger work, payroll reporting and tax work
• Working knowledge of Microsoft Office suite products and payroll software
• Excellent attention to detail with the ability to manage multiple projects

Essential Functions

• Must be able to remain in a stationary position as needed
• The person in this position needs to occasionally move about inside the office and at client offices to access file cabinets, office machinery etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
• Ability to communicate in a professional manner and exchange information with internal and external actors as needed
• Ability to lift/carry up to 20 pounds
• Ability to work outside of normal business hours and weekends as needed
• Ability to travel to local and non-local clients as needed, overnight travel may be required
• This job description is subject to change at any time and employee will be given additional responsibilities as assigned

Salary Range:

$20.00 - $28.00