Presales Engineer - Content Automation

Why Quark Software:

At Quark, we've been revolutionizing graphic design, digital publishing, and content automation since 1981. With over four decades of expertise, we empower organizations to master their content lifecycle through cutting-edge design, automation, and intelligence. Our software solutions enable customers to create, manage, publish, and analyse their content with unrivalled effectiveness. As we embark on an exciting new era of growth, we're on the lookout for exceptional individuals to join our Global team.

Why Choose Quark:

Quark is entering a transformative phase of growth, driven by visionary leadership focused on research and development and customer success. Our culture thrives on positivity and support, providing an environment where every employee can flourish. Join us to make a meaningful impact on our customers' journeys and shape the future of content management through innovative research and development. Together, we'll ignite brilliance in the realm of content.

• Innovation: Quark stands tall as an established company that has consistently pioneered and excelled in content design, digital publishing, and content automation. Our unparalleled expertise and extensive experience have solidified our position as unrivalled industry leaders.
• ISO27001 Certified Excellence: As an ISO27001 certified company, Quark holds an industry-leading position that sets us apart as an exceptional organization to work for.
• Diverse Global Workforce Quark, wholeheartedly embrace an inclusive and diverse workforce to drive the success of our company.
• Health & Wellness: Our Employees enjoy comprehensive health insurance plans, including preventative care, along with paid time off for holidays, vacations, and sick days. Employees physical and mental health matters to us.
• Professional Development: Quark success can only be achieved by the professional development and advancement of our employees.
• Family First- Work-Life Balance: We prioritize family with our flexibility and adjustable schedules that accommodate family and individual needs. We offer Remote, Hybrid and in office options depending on location and responsibilities.
• Quark Social Responsibilities: Volunteering time and talents in support of deserving causes and charities in our local communities and neighbourhoods is encouraged and rewarded with Volunteer Days.
• Quark is More Than a Workplace: It's a vibrant and thriving environment where great work happens, collaboration blooms, and ideas come to life.

Role Overview

As a Presales Engineer at Quark Software, you will play a pivotal role in shaping how global enterprises adopt Quark's content automation and publishing solutions. You will partner with Account Executives to position Quark's SaaS offerings-powered by Microsoft Azure-as the platform of choice for intelligent content lifecycle management, regulatory publishing, and omnichannel delivery.

This role demands a combination of technical depth, solution-design capability, and consultative selling skills. Experience in Azure cloud architecture and deployment options, system integration, and familiarity with component content management systems or structured authoring environments will set you apart.

The role may also suit an individual with experience in producing compliant content within a regulated environment and is looking to move into a product or presales role.

Key Responsibilities

• Partner with Sales and Partner teams to qualify opportunities and develop technical win strategies.
• Deliver tailored product demonstrations and proofs of concept across Quark's product suite.
• Design end-to-end solution architectures incorporating customer system and data into Quark's SaaS infrastructure.
• Engage with enterprise clients across regulated industries-finance, life sciences, manufacturing-to define technical and compliance-aligned content workflows.
• Respond to RFIs/RFPs with detailed technical proposals and architecture narratives.
• Provide consultative support to help customers understand how componentization of content will help them meet their publishing goals.
• Collaborate with Product Management to relay customer insights into roadmap discussions.
• Support post-sale handover and provide guidance to Professional Services on deployment best practices.
• Represent Quark at partner enablement sessions, webinars, and industry events as a trusted solution advisor.

Qualifications & Experience

• Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).
• 3+ years' experience in presales, solution consulting, or sales engineering within a SaaS environment.
• Demonstrated ability to lead discovery sessions and translate business requirements into technical solutions.
• Familiarity with enterprise content management, structured authoring, or publishing workflows (DITA, XML, CCMS).
• Understanding of security standards, web architecture and data-integration frameworks.
• Exceptional communication and presentation skills, capable of engaging both technical and business stakeholders.

Preferred Skills

• Experience with content lifecycle management platforms, Quark Publishing Platform, or similar tools.
• Working knowledge of APIs, JSON, REST, and integration workflows between authoring tools and publishing engines.
• Understanding of regulatory or compliance-driven content environments (e.g., life sciences, financial services).
• Familiarity with modern deployment and security models.

Certifications (Desirable)

• Microsoft Certified: Azure Fundamentals / Solutions Architect Associate.
• ITIL Foundation or equivalent service management qualification.
• CMS, XML, or structured content certifications (e.g., DITA, ISO 29500).

Personal Attributes

• Strategic thinker with a consultative mindset.
• Excellent collaborator with cross-functional teams and partners.
• Motivated by innovation in content intelligence, automation, and AI-driven publishing.
• Self-directed, analytical, and capable of balancing technical precision with commercial goals.
• Consultative approach when working with prospects, quickly being considered a trusted advisor.

The Opportunity:

Quark is a leader in closed-loop content lifecycle management. Our software solutions enable organizations to inform, educate, and entertain their audiences with precision and impact. Join us to make a meaningful difference in content management while enjoying comprehensive benefits from day one. Your growth and success matter to us. Together, we'll unleash the power of innovative and successful content.