Principal Engineer, CRM & Martech

About the Role

Stitch Fix's CRM & MarTech engineering team is looking for an experienced engineer to lead our team in integrations, platforms, and capabilities that attract and convert visitors to clients and keep existing clients engaged and ordering Fixes. We support Marketing by connecting with clients to demonstrate Stitch Fix's value, collect data to serve clients throughout their lifecycle, enable a first-Fix experience that delights, and create a personalized experience that keeps clients coming back.

You're excited about this opportunity because you will…

• Serve as the technical leader for a high-impact team, designing solutions that directly influence client conversion, engagement and retention.
• Collaborate with marketing stakeholders and cross-functional partners to lead the technical discovery, decision-making, and project execution.
• Provide technical leadership, mentorship, pairing opportunities, timely feedback, and code reviews to foster the growth of others.
• Help direct the team's investment in impactful directions while contributing to a culture of technical collaboration and scalable, resilient systems.

We're excited about you because…

• You have 7+ years of experience as a software engineer, including 2+ years of experience in technical leadership, driving technical decisions and guiding broader project goals.
• You have hands-on experience building and scaling resilient microservice architectures at scale (e.g., Ruby on Rails, Postgres, Kafka, React, AWS, Sidekiq, GraphQL).
• You have previous experience working in a Marketing Technology stack (CRM, CDP, email, SMS, push notifications, Google Tag Manager, etc.) and partnering with marketing teams, preferably in a retail context.
• You might have experience building, architecting, deploying, and monitoring solutions on the AWS platform.
• You might be familiar with various AWS services such as EC2, S3, RDS, CloudWatch, etc., and infrastructure-as-code tools such as Terraform, CloudFormation, or CDK.

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives- all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.