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Principal Product Manager

ZocDoc, Inc.New York City, NY

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Job Description

Your Impact on our Mission

At Zocdoc, we're building the best experience for millions of patients to find care easily. As the Principal PM for Search Experience, you will drive strategy for the category leading provider search solution. You'll envision and define what a best-in-class search experience looks like, and you'll partner with a strong group of engineers, designers, and cross-functional teammates to bring it to life.

This is a high-impact, high-visibility role at the forefront of healthcare and AI innovation. You will shape the product roadmap, oversee the full product lifecycle, and build a category-defining experience that makes it radically easier for patients to find the right care for them.

You'll enjoy this role if you are…

  • A strategic product leader excited by the opportunity to build and scale search & discovery products in a complex, real-world domain like healthcare
  • A builder who thrives in rapid growth environments and is passionate about launching innovative, user-first products
  • A customer-obsessed thinker who can translate deep user insight and business objectives into a compelling product strategy
  • A cross-functional collaborator who leads through influence and clarity, and brings partners along on the journey
  • A coach and mentor who knows how to develop high-performing product teams and foster a culture of ownership, inclusion, and velocity

Your day to day is…

  • Defining and driving the product vision and roadmap across all patient-facing search surfaces at Zocdoc
  • Building, leading, mentoring, and growing a team of product managers
  • Partnering closely with Engineering, AI/ML, Design, Marketing, Sales, BD, and Operations to bring high-quality features to market
  • Championing and implementing best-in-class product development practices and team rituals

You'll be successful in this role if you have…

  • 7+ years of product experience, ideally with 3+ years building search products
  • Demonstrated success shipping complex, technical products that drive business growth
  • Strong analytical and problem-solving skills, with the ability to synthesize data and make informed product decisions
  • Exceptional communication and stakeholder management skills
  • Startup experience as well as experience working with AI/ML technologies is a strong plus

Benefits

  • Flexible, hybrid work environment at our convenient Soho location
  • Unlimited Vacation
  • 100% paid employee health benefit options (including medical, dental, and vision)
  • Commuter Benefits
  • 401(k) with employer funded match
  • Corporate wellness programs with Headspace and Peloton
  • Sabbatical leave (for employees with 5+ years of service)
  • Competitive paid parental leave and fertility/family planning reimbursement
  • Cell phone reimbursement
  • Catered lunch everyday along with beverages and snacks
  • Employee Resource Groups and ZocClubs to promote shared community and belonging
  • Great Place to Work Certified

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