Principal UX Product Designer (hybrid)

At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable, and sustainable. Our global team creates innovative, integrated solutions making the people, facilities, and assets safe with our industry-leading security solutions. We are passionate about improving the way the world lives, works, and plays. This is an exciting opportunity to develop the next generation of AI-driven security solutions. Your role will have a large impact, as the technology you develop will be used to protect people, facilities, and assets, at scale – around the world. Which is pretty world-changing!  

You will be using the latest cutting-edge technologies to power next-generation Access Control and Video solutions.

We are investing heavily for growth so looking for change agents with big bold ideas, an entrepreneurial mindset, and a highly collaborative working style. This might just be THE impactful role you have been looking for! 

What you will do

Johnson Controls has an exciting opportunity for a Lead UX Product Designer located in Westford, MA. This is a hybrid position and would require you to be onsite 3 days a week. You will have the chance to lead our UX design efforts for access control and video solutions, as well as collaborate with global teams!

How you will do it

• Lead our user feedback and research efforts

• Leverage metrics, optimization, qualitative and quantitative research to inform and validate design decisions

• Conduct and deliver key insights based on UX research and data

• Engage in benchmarking to evaluate how we compare to our competitors

• Manage and acquire UX resources and tools

• Utilize research data to enhance the design and user experience of our offerings

• Identify users and create personas

• Identify user needs and evaluate them against the requirements

• Validate the design by learning how real users interact with the product (usability testing)

What we look for

Required

• 7+ years’ experience in a similar role where you have led design for a major feature or product

• Leading/mentoring UX designers and design projects

• You have experience in owning the UX of a digital product from inception through to release

• User research and analysis to final product

• Lead design workshops with customers and stakeholders

• Experience in creating design assets in Figma, Sketch, or Adobe XD

Preferred

• Experience in developing and using design systems to ensure a consistent experience across multiple products and features

• Experience in using flow and visualization tools like Whimsical and Miro to quickly map user flows and processes ahead of creating final designs

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visitEEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.