Process Engineer - Hydrocyclone Product

Are you looking for an opportunity to launch your career to the next level? Do you aspire to become a key player in our team as a Hydrocyclone Process Engineer - US East?

Deciding on your next employer is not a decision to be made lightly. But if you want to work on the front lines of development, shaping the field as you go, keep reading to see what we have to offer! Our winning team is built by continuous investment in skills development, leadership and well-being. As a global company, we offer many career paths to suit individual needs and aspirations. Join our team and apply your expertise as a Hydrocyclone Process Engineer supporting our customers in the US East (supporting PA, VA, WV, NC, MD, and NJ ). The Hydrocyclone Process Engineer (HPE) will be a key player in supporting the Fiber Process Parts (FPP) - Hydrocyclone Business at Valmet. This role focuses on providing service and technical support to customers using Valmet-supplied parts and systems, while also promoting the Hydrocyclone product line. The engineer will optimize system efficiency through paper mill audits, adjustments to operating parameters, and recommendations for upgrades, ensuring customer satisfaction and collaboration with the Valmet Mill Team.

Key Responsibilities

Customer Engagement & Support

• Support the Fiber Process Parts (FPP) - Hydrocyclone Business through service and technical support
• Assist customers using Valmet-supplied parts and systems
• Promote the Hydrocyclone product line
• Conduct mill audits to optimize system efficiency
• Suggest adjustments to operating parameters and recommend upgrades
• Generate comprehensive service reports for mills
• Propose part replacements or upgrades as needed
• Ensure customer satisfaction through appropriate follow-up

Sales & Opportunity Development

• Drive sales of aftermarket spare parts by aligning solutions with customer goals
• Prepare accurate and timely quotations that reflect customer requirements and pricing strategies
• Use business systems to analyze customer usage, monitor trends, and inform sales strategies

Cross-Functional Collaboration

• Collaborate with the Valmet Mill Team, including Product Sales Managers and other team members
• Monitor competitor activity and market trends to keep offerings competitive and relevant
• Contribute to continuous improvement by sharing customer feedback and process insights

Qualifications

• Certified 4-year College or University Degree preferred
• 1 to 3 years of field experience in the pulp and paper industry
• Strong communication, relationship-building, and problem-solving skills
• Proficient in Excel and business intelligence tools; technical aptitude is a plus
• Comfortable working in fast-paced environments and managing multiple priorities
• Willingness to travel domestically (40-60%) and occasionally internationally (CA)

Core Competencies

• Customer Focus: Committed to delivering excellent service and building long-term relationships.
• Sales-Driven: Proven ability to meet goals and identify growth opportunities.
• Organized & Detail-Oriented: Able to manage multiple accounts and track order lifecycles.
• Collaborative: Works well across departments to deliver complete customer solutions.
• Analytical: Uses data to support decisions and improve customer outcomes.
• Adaptable: Thrives in dynamic environments and responds effectively to change.

We Offer

We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a company 401k with company match as well as company-funded pension.

Please note that any offer of employment is contingent upon a background check and pre-employment physical and drug screen.

Where everything works together

When everything works together Valmet is where the best talent from a wide variety of backgrounds comes together. With 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper, and energy industries. Our commitment to moving our customers' performance forward requires creativity, technological innovations, service know-how - and above all, teamwork.

Join the team! http://www.valmet.com/careersna

Please note that Valmet will never ask for personal financial information during the interview process. If you feel you have been a victim of an online job posting scam, please notify the Federal Trade Commission.

Valmet is an equal opportunity employer. All employees and applicants for employment will not be discriminated on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.