Product Analysis Specialist

Who are we?

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

The Senior Product Analysis Specialist is a key contributor within the Product Management organization, partnering with Development, Product Management, and cross‑functional stakeholders to drive product strategy, requirements definition, system design, documentation quality, and risk mitigation. This role independently leads complex business analysis initiatives, contributes to strategic planning, conducts market research, and helps shape product direction through expert‑level requirements development and systems analysis.

Key Responsibilities

As a Senior Product Analysis Specialist, your responsibilities include, but are not limited to:

• Drive recommendations and feature definitions that address complex market opportunities, customer needs, and business goals.

• Lead requirements‑gathering efforts across multiple stakeholder groups; independently document advanced functional, system, and data requirements.

• Conduct detailed product system impact analyses, outlining cross‑application dependencies and long‑term implications.

• Lead the creation of detailed, high‑quality functional and technical specifications for highly complex products or system enhancements.

• Review specifications developed by others and provide expert guidance to elevate requirement quality.

• Partner with development and QA teams to define unit and integration test cases and support end‑to‑end testing strategy.

• Analyze unit, integration, and user acceptance testing results, identifying root causes and recommending solutions.

• Provide strategic direction for product enhancements and drive prioritization discussions with stakeholders.

• Act as a senior liaison between internal and external partners, ensuring alignment on requirements, scope, and expectations.

• Collaborate with technical writers to ensure documentation is comprehensive, clear, and meets internal and external standards.

• Perform advanced analysis to reconcile conflicting information, break down complex problems, and distinguish defects from enhancement requests.

• Identify training needs and lead the development and delivery of advanced training programs for internal teams and customers.

• Provide mentorship, coaching, and technical guidance to less experienced analysts; may oversee onboarding and skill development.

• Identify, propose, and help implement continuous improvement efforts for Product Management and business analysis processes.

• Lead project workstreams, facilitate cross‑functional meetings, customer webinars, and focus groups.

• Oversee release preparation deliverables including release notes, bulletins, and change‑related communication.

Requirements and Qualifications

• 7+ years of business analysis or relevant professional experience, with a proven track record in complex software or product environments.
• Financial industry experience strongly preferred.
• Advanced proficiency with Microsoft Office applications and related business analysis tools.
• Expert‑level technical, analytical, and problem‑solving skills, capable of developing solutions to complex and ambiguous business challenges.
• Exceptional verbal, written, and interpersonal communication skills, with the ability to influence senior stakeholders.
• Demonstrated experience mentoring, coaching, or supporting the development of junior analysts.
• Advanced facilitation skills, including the ability to lead workshops, drive consensus, and manage challenging stakeholder conversations.
• Proven ability to work independently, handle multiple large‑scale projects, and manage competing priorities effectively.
• Demonstrated ability to collaborate with cross‑functional teams and lead discussions across technical and non‑technical groups.
• Strong organizational and leadership skills with proven success in guiding teams to meet project goals.
• Expert knowledge of the Software Development Lifecycle (SDLC) and Agile methodologies.
• Advanced experience defining system and functional requirements for complex systems or enterprise‑level applications.
• Ability to analyze long‑term product strategy implications and contribute to roadmap planning.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

• Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.
• Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
• ESG: Benefit from paid time off for volunteering and donation matching.
• DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
• Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!