Product Manager - Console / Technology

Description

Position Overview:

Under the guidance of the Director of Product Development, the Console / Technology Product Manager is someone who supports the product roadmap and strategy in accordance with company goals and market needs. This role blends traditional product management responsibilities with a focus on hardware-software integration for equipment with LCD, LED and touchscreen displays. In addition, this role will include developing new components, internally and through third party vendors, and connected strength technologies. This is a non-supervisory position.

Responsibilities:

Product Development:

• Define the roadmap for console technologies including touchscreens, embedded software and connectivity features
• Develop necessary documentation to drive projects through new product development, KT/KC development or research phases
• Work closely with digital product management and user interface teams on the development and strategy of console-based user interfaces and embedded systems
• Collaborate with software and hardware engineers to ensure console features meet performance, usability, and innovation goals.
• Train staff on new product assembly, installation, configuration and troubleshooting for all technology products and accessories
• Assist in developing documentation for sales and customer facing applications to help reduce intimidation of tech products in market and software
• Meet with internal sales teams and customers to identify product opportunities
• Create detailed specifications, price points and gather details necessary for the project budget as required for global development teams.
• Communicate with factory and third-party vendors about final product specifications and design
• Collaborate with engineering team to resolve costing and BOM issues
• Align product requirements with quality standards and ensuring customer satisfaction through defect-free launches
• Act as the communication bridge between sales and manufacturing
• Write and manage Owners Manuals and training materials
• Assist with customer quality concerns related to design and features
• Serve as the liaison to third party vendors/partners for joint development or distribution opportunities

Market Research:

• Conduct or participate in meaningful consumer focus groups as needed
• Gather and prioritize customer feedback to shape product features
• Prepare and distribute detailed competitive reviews

Innovation:

• Assist to identify future opportunities two to three years in advance
• Through collaboration with cross-functional teams, identify opportunities for key product or technology enhancements

Marketing/Sales Support:

• Support global marketing, product development and sales teams as subject matter expert when questions arise
• Develop product story for marketing department including features / benefits
• Train sales team and dealers on why our products are the best in class

Marginal Job Functions:

• Other projects as assigned

Requirements

Education:

• 4-year degree in Marketing, Business Administration, Computer Science, Electrical Engineering or Software Development required or an equivalent combination of education and experience required

Experience:

• Education or experience with product, sales or service in the fitness industry; or product management in another consumer industry required
• Experience in technology-based product management, engineering or sales required
• Knowledge of UI/UX principles for digital displays or control panels required
• Understands hardware and software development as well as networking concepts
• Experience with Sporting Goods / Mass Retail, Specialty Retail or Health Clubs preferred
• Proven experience in conveying complex solutions in a manner that is unintimidating to internal and external audience
• Avid user of fitness products or consumer fitness tracking products preferred
• Ability to work across multiple geographies and cultures
• International experience, particularly with Asian manufacturing, preferred

Other Requirements:

• Proficiency in Microsoft 365 platform, JIRA and Confluence required
• Knowledge and experience with Figma, Miro and other project management platforms preferred
• Local, domestic and international travel will be required

Benefits:

We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:

• Health & Dental Insurance
• Company paid Life Insurance
• 401(k)
• Paid Time Off benefits
• Product discounts
• Wellness programs

EOE/M/W/Vet/Disability

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