Product Manager (Hybrid)

About KnowBe4

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Clearwater positions open to candidates located in greater Tampa Bay area.

The Opportunity

Imagine being at the helm of products that are revolutionizing how organizations approach human risk management. As a Product Manager at KnowBe4, you'll be doing just that. You'll be the driving force behind feature sets that not only educate but also empower users to become the strongest link in their organization's security chain.

Your expertise in product management, coupled with a passion for cybersecurity, will be instrumental in shaping the future of human risk management. You'll be at the intersection of technology, learning experiences, and security. Creating products that make a real-world impact on organizational security postures.

What You'll Do

Drive Product Innovation: Orchestrate the development of collaboration security features that protect thousands of organizations, enabling users to report phishing messages in Microsoft Teams and Slack while preventing data loss in real-time collaboration environments

Own the Product Vision: Define product strategy and roadmap for our collaboration security module, making data-driven decisions on trade-offs and priorities while thinking 1-2 years ahead about how the security landscape will evolve beyond email-centric threats

Understand Customers Deeply: Immerse yourself in user research and competitive analysis, uncovering what customers actually need (not just what they ask for) to stay ahead of emerging threats in collaboration platforms like Teams and Slack

Work Cross-functionally: Serve as the voice of the product to engineering, QA, Revenue, Customer Success, Sales Engineering, and Managed Services teams-building consensus and leading through influence to ship features that matter

Execute With Impact: Craft comprehensive functional specifications that serve as blueprints for innovative security tools, run beta and pilot programs, and represent your vision at industry events like KB4CON while maintaining expertise as the subject matter expert for your product area

You'll Excel Here If You Have

3+ years of product management experience in SaaS organizations with a proven track record of shipping features that customers love and driving measurable business outcomes

Self-Starter: Thrive in ambiguous, net-new environments where you're given direction but figure out the path forward independently

Engineering or Technical Background: BS degree in Computer Science, Engineering, or related technical field preferred, with ability to speak the language of developers and understand technical constraints and possibilities

Strong Relationship Skills: Exceptional ability to work with diverse teams and personalities by leading without authority, building trust, and navigating complex stakeholder dynamics

Strategic Problem Solver: Think beyond the immediate problem to anticipate downstream consequences and future market shifts-you balance solving for existing customers today while designing for where security will be in 2-5 years

Collaboration Platform Knowledge (Highly Valued): Experience with integrations of Microsoft Teams and/or Slack, data loss prevention concepts, and collaboration security challenges - while not required, experience in these spaces will accelerate your impact

Tools & Methodologies: Experience with JIRA, Figma, ticketing systems (Zendesk), SDLC methodologies, and comfort with Google Workspace - you're technical enough to jump into the tools teams use daily

Independent Research Skills: Conduct independent market research with minimal oversight, identifying gaps competitors miss and opportunities that position us as category leaders, not followers

Smart Prioritization: Navigate competing demands (large customer needs vs. long-term roadmap items, engineering pushback vs. business requirements) with diplomatic confidence and clear reasoning

Hybrid Work Style: Thrives in our collaborative Tuesday-Thursday in-office environment where high-energy teamwork and spontaneous collaboration drive innovation, while appreciating the flexibility that hybrid work provides

Why You'll Love It Here

Shape the future: Help reimagine the next evolution of collaboration security, developing experiences that secure the ways people connect, share, and collaborate in today's digital workplace

Global Impact: Work with talented teams across the US and UK, traveling to conferences and customer sites while enabling products that protect millions of users worldwide

Industry Leadership: Build products for the leader in security awareness, with 94% customer satisfaction rating - we don't follow competitors, we set the direction for where the industry is heading

Meaningful Work: Your features directly impact organizational security postures, transforming employees from security risks into the strongest link in the defense chain

Innovation at Scale: Access to cutting-edge tools, methodologies, and the autonomy to experiment, plus opportunities to attend events like KB4CON

Career Growth: Work on increasingly strategic problems as you grow, from quarterly thinking to multi-year category strategy, with certification bonuses and continuous learning opportunities

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.