Product Manager – 3rd Party Integrations

Onyx CenterSource CareersDallas, Texas

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Job Description

Onyx CenterSource is the leading global provider of B2B payments and business intelligence solutions to the hospitality industry. Our global team of experts collaborate to solve our clients’ business challenges, enabling our clients to enjoy stronger business relationships with each other by streamlining commission payments, removing friction from the process. This means hotels pay agencies the money they’re owed faster, and agencies receive much-needed supplier revenue more quickly and easily, increasing their desire to direct more bookings to hotels that use Onyx. All of this frees our clients up to focus on strategic, revenue-generating activities.

As a worldwide team with 20+ nationalities represented, we value our differences and use them to best serve our global clients. Every Onyx employee has the opportunity to grow through continual development opportunities, and we’re committed to making a positive impact in our communities and the world.

Onyx offers a variety of benefits to support a competitive total compensation package. You will work in an international and fast paced growing environment full of learning opportunities.

Overview	The Product Manager role is an integral part of the Product team, and the key business point of contact for feature and product capability needs. The role facilitates alignment between key stakeholders and drives product development teams tactically from ideation to release of new products and features. This role in particular, is aimed at owning the execution of the strategy for 3^rd party integrations at Onyx, working closely with our Partnership team, as well as architects and development. The role is leaning towards technical in nature, and requires a strong technical background, ideal for someone who is deeply analytical, understands system integration patterns, and thrives in translating complexity into clear, executable solutions. The role will define the product strategy and execution for how our platform integrates with external systems — including third-party APIs, internal services, and customer data flows. It will also need to “dive in” to analyze specs, model data flows, and write detailed development stories that bridge business needs with technical execution. Lastly the role will overlap and provide input to our technology modernization program. The desired characteristics of the incumbent include, curious, structured and organized in their approach, visualizing processes and solutions; excellent communication skills, being able to tell the story of complex technical topics. Both written and oral. passion for data and metrics to drive improvements, connecting the dots to form the bigger picture; self-going and autonomous in their work, but still being a good team player; positive and collaborative attitude, being capable of forming trusting relationships with key stakeholders
Location	US	Preferably Dallas, or East Coast US
Scope	Global Products
Education	Minimum required: Bachelor or other equivalent relevant working experience. 4+ years of experience Preferred: (OPTIONAL) Master of Science
Span of Control:	Reports to: VP of Product Management Oversight: this role could have up to 5 direct reports
Roles/ Responsibilit ies	Product Leadership & Strategy Define and own the product vision and roadmap for integrations and data exchange capabilities. Develop integration strategies that support business growth, scalability, and customer requirements, especially with respect to Onyx’s technology modernization efforts. Collaborate with internal and external stakeholders to prioritize high-impact integration initiatives. Domain knowledge Understanding of the hospitality industry’s technology ecosystem, guest and booking lifecycles, and operational workflows. Create API documentation, integration requirements, and payload specs in collaboration with engineers and partner developers Technical & Analytical Execution Read, interpret, and evaluate technical documentation such as API specs, data schemas, and transport protocols. Lead hands-on analysis of integration points, data flows, and transformation logic. Translate technical requirements into actionable product stories, use cases, and acceptance criteria for engineering teams. Cross-Functional Collaboration Partner with relevant stakeholders on both business, partnership and technology Work with customer-facing teams and relevant clients to gather feedback and ensure integration capabilities meet real-world needs. Coordinate with third-party providers and vendors to ensure interoperability and compliance with specs. Delivery & Continuous Improvement Support validation and testing of integrations, ensuring data integrity, performance, and resilience. Identify and recommend opportunities for automation, standardization, and reusability in integration design.

Qualifications

Minimum:

Strong understanding of APIs, webhooks, data formats, and common integration patterns, experience with API management tools (like Postman, Swagger, MuleSoft)

Strong technical acumen with the ability to understand and discuss APIs, data formats (JSON, XML), and backend systems.

Hands-on experience with system integration projects, including mapping and modeling of data exchange between systems.

Demonstrated ability to write detailed and technically accurate product documentation and development stories.

Making decisions where relevant and being accountable for relevant outcomes. Seek guidance where needed.

Preferred:

Experience in the travel technology industry, particularly working with GDS (e.g., Sabre, Amadeus, Travelport), PMS (e.g. Opera), or CRS platforms.

Familiarity with travel-specific data formats and messaging protocols (e.g., EDIFACT, NDC, OTA XML).

Understanding of availability, booking, fare shopping, and reservation workflows in air, hotel, or multi-modal travel environments.

Organizational Interlocks

Primarily partnerships, product and technology

Physical

Demands/

Travel required

Travel for this position is less than 10%

This position can be managed in hybrid (preferred) or remote capacity.

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