Product Manager

Job Summary

Accountable for the successful delivery of new Product and System upgrade projects from an Operations perspective. Work closely with Product Development and Information Technology to ensure Operations concerns and interests are represented in determining the best solution for the Company. Participate in pertinent steps of the Project Lifecycle which include, but are not limited to, writing business requirements, developing test plans and conducting user acceptance testing. Be the voice of Operations on assigned Product and System initiatives.

Principal Duties and Responsibilities

• Review New Product Ideas and Specifications for impact to Operations. Provide feedback on your findings throughout the development and implementation process.

• Participate in and/or manage cross-functional and cross-departmental teams in research, planning, design, development, testing and implementation of product (Annuity & Life) and systems initiatives. This includes:

• Extensive knowledge of products, policies, procedures and systems which drive the administration of Nassau Products

• Thoughtful and thorough research and analysis

• Diagnosis of existing business processes, identification of areas for process and/or technology improvement, presentation of recommendations, documentation of scope, implementation of approved projects

• Building consensus within and between diverse project teams.

• Identification, tracking and seeing issues through to resolution, often relying on corporate savvy and influencing skills to accomplish

• Participation in vendor selection, contract execution, vendor management

• Process Documentation and Reengineering

• Monitoring and communication of project progress to all stakeholders. Taking ownership of and resolving impediments to success.

• Participation in and/or oversight of User Acceptance Testing

• With IT, assure the integrity of various systems that support Life & Annuity Operations. Work with IT to prioritize problems and resolve as promptly as possible to assure high quality service to Nassau customers and producers.

• Collaborate with Product, IT and Operations colleagues to identify and implement appropriate product and system solutions

• Mentor and coach others as appropriate on project life cycle methodologies

• Participate in professional development opportunities

• Must maintain appropriate attendance.

• Perform other duties as assigned

Knowledge, Skills and Abilities

Business Acumen

• Solid understanding of Annuity products required, Life product knowledge a plus
• Knows how business works, knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization, knows the competition, is aware of how strategies and tactics work in the marketplace.

Functional/Technical Skills

• Knowledge of product development life cycles and project planning, design and implementation.

Communication

• Practices attentive and active listening, has patience to hear people out, accurately restates opinions/statements of others. Is able to speak/write clearly and succinctly in a variety of communication settings and styles to a variety of audiences. Can get the messages across that have the desired effect.

Problem Solving

• Uses rigorous logic and methods to solve difficult problems with effective solutions, probes all fruitful sources for answers, can see hidden problems, is excellent at honest analysis, looks beyond the obvious and doesn't stop at the first answers.

Leadership

• Inspires and guides team toward a shared vision. Steps forward to lead as needed. Leads by example. Effective delegation/accountability skills. Effective coach and mentor.

Conflict Management and Negotiation

• Assesses conflicts, seeing them as opportunities, reads situations quickly, good at focused listening, can hammer out tough agreements and settle disputes equitably, can find common ground and get cooperation with minimum noise.

Professional Presence

• Demonstrates confidence, empathy and business savvy. Able to present ideas effectively both to large groups and in 1x1 situations.

Conceptual/Analytical Thinking

• Sees basic relationships. Applies knowledge to problems, generates alternative solutions, makes and justifies recommendations.

Influencing

• Can quickly find common ground and solve problems for the good of all. Can represent his/her own interests and yet be fair to other groups, can solve problems with peers with a minimum of noise, is seen as a team player and is cooperative, easily gains trust and support of peers, encourages collaboration, can be candid with peers.

Information Gathering

• Personally investigates, does research; involves others.

Depending on experience role can be considered Product Manager or Senior Product Manager.

Compensation

Nassau maintains a holistic compensation philosophy focused on competitive base salaries, performance driven incentives, and unique professional development opportunities. The combination of compensation, benefits, and an entrepreneurial culture along with related experiences is key to recruiting and retaining talent. Our compensation system is designed to reward performance, support development and job growth, and compensate individuals relative to their contribution to our organization. The base salary for this position falls within Nassau's salary band D: $55,000-$105,000 depending upon experience.

Visit our Careers page and apply online at http://www.nfg.com/.

Based in Hartford, Connecticut, Nassau Financial Group is a growth focused and digitally enabled financial services company with a fully integrated platform across insurance and asset management. Nassau was founded in 2015 and has grown to $1.6 billion in total adjusted capital, $25.5 billion in assets under management, and 363,000 policies and contracts as of June 30, 2025.

As part of a young and growing financial services enterprise, our employees are tapping into a new entrepreneurial spirit while they build on a long track record of putting customers first, understanding the evolving income and protection needs, and developing quality products to meet those needs.

Nassau provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.