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Product Manager Loyalty & Retention

JustMarketsNew York City, New York

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Job Description

We are looking for a Product Manager with a strong product mindset to drive the strategy and execution of bonus programs, partner rewards, and user engagement initiatives.

Responsibilities

Growth Strategy Leadership:

  • Develop and implement a comprehensive product growth strategy aligned with the company's expansion goals
  • Identify and prioritize opportunities to drive user acquisition, retention, and monetization

Product Development and Innovation:

  • Lead the end-to-end development of loyalty products: affiliate programs, rewards, bonuses, contests, and tiered programs
  • Launch engagement campaigns with measurable business impact

Market Analysis and Customer Insights:

  • Conduct in-depth market research to understand customer needs, competitive dynamics, and emerging opportunities
  • Utilize customer feedback and data analytics to inform product enhancements and strategic decisions

Cross-Functional Collaboration:

  • Work closely with engineering, design, marketing, and sales teams to ensure cohesive product delivery
  • Partner with compliance and legal teams to navigate regulatory landscapes and ensure product adherence to all requirements

Performance Tracking and Optimization:

  • Establish key performance indicators (KPIs) to measure product success and growth impact
  • Analyze product performance data to identify areas for improvement and implement actionable solutions

Stakeholder Engagement:

  • Communicate product vision, strategy, and progress to executive leadership and key stakeholders
  • Serve as a thought leader and advocate for product-led growth within the organization

Requirements

  • Over 2 years of proven experience as a Product Manager with a focus on developing and scaling products
  • Experience with loyalty mechanics, gamification, or affiliate programs
  • A strong track record of improving key product metrics such as user engagement, monetization, and retention
  • Proficiency in using analytics tools to monitor performance and inform product decisions
  • Expertise in managing the product lifecycle and launching new features or enhancements
  • Ability to work on core product components: optimizing key processes, integrating new features, and enhancing user experience
  • Exceptional problem-solving and decision-making skills
  • Strong interpersonal and communication skills to manage diverse teams and stakeholders effectively
  • Bachelor’s degree in Finance, Economics, Computer Science, or a related field

Will be a plus

  • Experience working in fintech or crypto products

We offer

  • 20 paid vacation days per year
  • 10 paid sick leave days per year
  • Public holidays as per the company’s approved Public holiday list
  • Medical insurance
  • Opportunity to work remotely
  • Professional education budget
  • Language learning budget
  • Wellness budget (gym membership, sports gear and related expenses)

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