Product Owner

Overview

LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, "to substitute for." When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There's nothing ordinary about a typical day here, take a look for yourself: https://share.vidyard.com/watch/VfMVtWsvT1pn4T6nvUZxn1.

We are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

The Product Owner responsibilities include eliciting business requirements, story definition, providing clarifications necessary to assist the team with their story estimates, sequencing, and execution. This position ensures maximum business value is consistently reflected in a well-maintained backlog that reflects prioritization based on the key business drivers.

Stakeholder Communication & Collaboration- 50%

Serves as the liaison between business units and the technology team

Successfully drives the elaboration and construction phases of the product lifecycle in an Agile environment

Owns backlog and prioritizes stories for sprints to support projects and product road maps

Scopes, plans, and drives working sessions and weekly checkpoints with advisory support staff, and downstream teams

Provides input and clarifications to downstream teams (UI designers, solution architecture, development, testing)

Builds and maintains effective working relationships across departments

Identifies opportunities to enhance or improve processes or products

Project Documentation & Visualization- 30%

Delivers technology solutions to support the digitization of internal business processes and external customer facing digital solutions

Produces work flows, completes data mapping, and performs business process design

Conducts gap analysis of current to target state business architecture (in case of existing solutions) and defines roadmap and plans to achieve target state

Creates product specification documentation to support training, production support, and knowledge transfer

User Acceptance Testing (UAT) & Approval- 20%

Conducts UAT and leads sprint demos to ensure that the final product meets the "definition of done"

Works with the Architect(s) and Tech Lead(s) to identify non-functional requirements such as infrastructure needs

Triages and prioritizes production defects

SECONDARY FUNCTIONS (IF APPLICABLE)

Supports the development of training content

May work on special projects or other duties as assigned

SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

May communicate with external vendors and service providers

QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

Bachelor's degree required, preferably in business, computer sciences, or MIS

1+ years of experience immersed in the full product lifecycle in an Agile environment

Agile related certification desired, preferably SAFe

Previous Agile software development experience

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to adhere to and exhibit the Company Values at all times

Intermediate Microsoft Excel, Visio, and PowerPoint skills

Intermediate JIRA skills

Working knowledge of Salesforce or relative CRM

Working knowledge of document management systems

Working knowledge of Microsoft Word, Outlook, and Teams

Strong project management, planning, and organizational skills

Ability to lead workshops with medium-large groups of diverse participants in-person and virtually

Strong analytical, critical thinking, and creative complex-problem-solving skills

Strong customer service mindset

Strong attention to detail

Ability to build relationships at all levels

Strong organizational and time management skills

Ability to work independently and collaboratively

Strong communication skills - both oral and written

Ability to effectively manage multiple competing priorities in a fast-paced environment

Ability to work with sensitive information and maintain confidentiality

KEY COMPETENCIES REQUIRED

Manage complexities

Collaborates

Decision Quality

Interpersonal Savvy

Balances Stakeholders

Communicates Effectively

Plans & Aligns

Manages Ambiguity

Optimizes Work Processes

Drives Results

Nimble Learning

Instills trust

PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS

Typical office environment - sedentary with typing, writing, reading requirements

May be able to sit or stand

Speaking, reading, writing, ability to use a telephone and computer

Ability to work early mornings, nights, and/or weekends as needed

Ability to exert up to 10 lbs. of force occasionally

Ability to interpret various instructions

Ability to deal with a variety of variables under only limited standardization

What is in it for you

Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).

Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).

Paid maternity and paternity leave.

Company sponsored 401k plan with company matching.

PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.

Tuition reimbursement for continuing education.

An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.

Disclosures

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.

As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.