Product Owner

ModMed is hiring a driven Product Owner to join our positive, passionate, and high-performing Product Management team. As a Product Owner, you will play a crucial role in translating various requirements into actionable product features for our Practice Management software development teams. You will work collaboratively with cross-functional stakeholders to analyze, document, and refine high-level requirements, ensuring they are well-defined for engineering teams to implement. This role offers an exciting opportunity to learn and grow within the healthcare software space and leverage your practice management and medical billing knowledge to enhance our innovative Practice Management software. You will also engage with our Agile processes, contributing to various ceremonies and maintaining a strong focus on defining stories.

Your Role:

• Collaborate with product managers, engineers, QA teams, internal stakeholders, and customers to create business requirements for features, using data to drive your decision-making.
• Convert requirements into clearly defined and detailed user stories and own them throughout their lifecycle, ensuring clarity in scope, technical feasibility, and acceptance criteria.
• Participate in SAFe Agile ceremonies, including backlog refinement, planning, and daily stand-ups to ensure alignment between product and engineering teams.
• Define/document JIRA epics to drive delivery against requirements and track/manage the delivery of key capabilities and features.
• Triage and classify bugs to ensure effective prioritization and resolution.
• Perform testing to certify solutions before their release.
• Conduct detailed research into enhancement ideas, including statistical sampling, client and stakeholder interviews, market research, etc.
• Work with cross-functional teams for software release management and rollout of release documentation.
• Manage projects for alphas/betas

Skills & Requirements:

• 5+ years of Healthcare tech experience creating functional requirements in the form of use cases/user stories, business processes, and technology requirements.

• Working knowledge of healthcare or healthcare technology is strongly preferred.

• Knowledge of medical billing and experience using practice management software is preferred.

• Experience with EMR/EHR software will make you stand out.

• Strong comprehension & analytical skills with keen attention to organizational, written detail & problem-solving skills.

• Confidence in their analysis and comfort in advocating for their decisions, thus ensuring feature accuracy and appropriate prioritization.

• The capability of managing multiple priorities and deadlines, while being well-organized, self-directed, and able to work with minimal supervision.

• The ability to collaborate, actively listen, and independently drive meetings with stakeholders as well as various departments and roles within the organization, including software engineering, product management, the UX team, and customers.

• Familiarity with tools like Jira & Confluence, as well as a strong working knowledge of Google Suite.

• Familiarity with Agile methodologies (e.g., SAFe) is a plus.

• Acting as an agent of change to foster a customer-centric quality culture throughout the organization and drive measurable improvements through enhancements and automation.

• Experience working with teammates based across multiple countries and time zones.

• Ideally seeking a candidate local to South Florida, but will consider non-local candidates who are able to travel domestically up to 10%.

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