Production and Delivery Specialist

Position Summary:The Product and Delivery Specialist is a detail-oriented and organized professional responsible for providing administrative support to Workforce Go! personnel. This role entails coordinating schedules, managing office-related tasks, and assisting the leadership team with day-to-day administrative duties. The successful candidate will bring strong communication skills, professionalism, and efficiency to ensure seamless office operations, including payroll-related support and clerical management.

The Product and Delivery Specialist role is ideal for a self-starter who excels in an administrative capacity, with a focus on maintaining an organized, efficient, and professional office environment at Workforce Go!.

Principal Duties & Responsibilities:

• Front Office Management:
• Greet and direct visitors, ensuring they are guided to the appropriate office personnel. (Beginner)
• Maintain a professional and welcoming environment for all office guests and staff. (Beginner)
• Administrative Support:
• Answer phone calls, respond to emails, and handle clerical tasks, including the preparation of office correspondence, memos, resumes, and presentations. (Intermediate)
• Manage the office calendar and conference room schedule, coordinating appointments and meetings to avoid scheduling conflicts. (Intermediate)
• Provide administrative support for leadership, including handling sensitive documents and communications. (Intermediate)
• Office Operations & Maintenance:
• Maintain and organize general office files, including job, vendor, and operations files. (Intermediate)
• Oversee office facilities, including maintenance of equipment and ordering necessary office supplies, equipment, and furniture. (Intermediate)
• Bookkeeping Support:
• Assist with invoicing, monitor accounts receivable, and track budgets to support financial tasks within the office. (Intermediate)
• Conduct regular updates on financial tracking to ensure timely and accurate reporting. (Intermediate)
• Additional Duties:
• Assist with additional tasks as assigned, demonstrating flexibility and adaptability. (Beginner)

Requirements

Knowledge, Skills, and Abilities Required:

• Technical Proficiency:
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Access) and comfortable with learning other software as needed. (Intermediate)
• Organizational Skills:
• Strong multitasking and time-management skills, with the ability to prioritize tasks efficiently. (Intermediate)
• Professionalism & Confidentiality:
• Maintain confidentiality at all times, displaying professionalism and composure, especially in challenging situations. (Advanced)
• Handle sensitive information responsibly, ensuring office operations align with company policies. (Advanced)
• Communication:
• Excellent verbal and written communication skills, with attention to detail in documentation and correspondence. (Advanced)

Credentials & Experience:

• Education:
• High school diploma required.
• Experience:
• Minimum of 2+ years’ experience in office administration, with a focus on supporting leadership or client-facing teams. (Intermediate)
• Additional Requirements:
• Ability to travel as needed, ideally once per year, to support office events or company functions.

Benefits

The salary rate for this position is $45,000.00 per year, plus bonus potential.

BENEFITS

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k) Matching
• Flexible Spending Accounts
• Health Savings Accounts
• Disability & Life Insurance
• Employee Assistance Program
• LegalShield
• ID Shield
• Commuter Reimbursement Plan
• Tuition Reimbursement 
• Bonus Pay - This position falls under our “Corporate Bonus Plan” which entitles you to a potential bonus payout of up to 10% of your annual salary as an annual bonus, if offered employment.

ADDITIONAL BENEFITS INCLUDE:

• Wellable membership 
• Telescope Health (telehealth) through Accresa
• Intellect (mental health) application
• Employee engagement activities, including voluntary events, raffles, book club, and more!