Production & Logistics Contents Manager - Meridian, ID

Location: Statewide (Home base in the Meridian area, travel required across Idaho)

Job Type: Full-time

Experience Level: Mid to Senior-Level

About the Role:

We are seeking a highly organized and hands-on Contents Logistics Manager to oversee the statewide coordination of contents pack-out, cleaning, storage, and return operations across Idaho. This is a dynamic leadership role focused on the efficient movement and restoration of personal and commercial property contents following damage from fire, water, mold, or other events.

As a key team leader, you will manage crews, trucks, warehouse processes, cleaning operations, and inventory systems to ensure quality, timeliness, and customer satisfaction.

Key Responsibilities:

• Lead and manage statewide logistics for contents pack-out, cleaning, storage, and return.
• Coordinate with field teams, project managers, and warehouse staff to execute jobs efficiently.
• Oversee contents cleaning processes, including soft and hard goods, using industry-standard methods.
• Ensure proper documentation and digital inventory using contents tracking software.
• Maintain fleet scheduling, job readiness, and equipment needs across multiple locations.
• Train and support contents technicians in best practices, safety, and customer service.
• Ensure compliance with industry regulations and company standards.
• Collaborate with insurance adjusters, clients, and internal departments to resolve issues.
• Track KPIs and report on performance, loss prevention, and process improvements.

Qualifications:

• 3+ years of experience in contents restoration, logistics, or property services.
• Strong knowledge of pack-out, cleaning, and inventory processes.
• Proven leadership and team management experience.
• Excellent communication and coordination skills.
• Comfortable with technology (inventory systems, scheduling tools, etc.).
• Valid driver's license; ability to travel throughout Idaho as needed.

Preferred Qualifications:

• IICRC Certification (Contents, Fire & Smoke Restoration, or similar).
• Experience in insurance claims environments.
• Forklift certification or warehouse management experience.
• Knowledge of cleaning systems such as ultrasonic or ozone chambers.

What We Offer:

• Competitive salary + performance incentives
• Company vehicle or travel reimbursement
• Health, dental, and vision insurance
• Life and accident insurance
• 401K
• Paid time off & holidays
• Training and professional development opportunities
• A chance to lead a growing team with purpose and pride

Apply Now!

Ready to lead contents logistics operations that truly make a difference in people's lives? Apply today and bring your leadership, coordination, and cleaning expertise to a role where every job helps restore what matters most.