Production Runner - Seasonal

Job Summary:

WHO ARE WE?

The BankNH Pavilion (BNHP) stands as one of the top concert venues in the U.S., frequently ranked in the top ten by USA Today and nominated 14 times for the ACM Venue of the Year, winning the honor in 2022 and 2024! Known for its high customer and employee satisfaction, BNHP has earned a strong reputation, ranking in the top 5 amphitheaters nationwide for both categories. The venue is a premier place to work in the summer, offering a vibrant and engaging atmosphere for music lovers and industry professionals alike.

Originally established in 1996 by the Harding family with a focus on hospitality, BNHP elevated its profile significantly in 2018 through a strategic partnership with Live Nation Entertainment. Live Nation, a leader in live entertainment and eCommerce, owns Ticketmaster, Live Nation Concerts, and Front Line Management Group, and operates over 45 venues across the United States. This collaboration has helped BNHP attract even more celebrated artists to New England, further solidifying its role as a top music destination.

WHO ARE YOU?

Are you passionate about assisting others and being part of a team? At BNHP, we value resourceful and innovative team members who embody a collaborative spirit. If this sounds like you, read on!

• You are passionate about assisting others and live music.

• You are resourceful, motivated, and committed to your work.

• You maintain a positive attitude and have the energy and enthusiasm to problem solve on the fly.

• You enjoy teamwork and take pride in success!

WHAT WE VALUE:

• Safety First: Ensuring a safe environment for both employees and guests is our top priority.

• Care: We believe in showing care in everything we do.

• Encore: Creating moments of service excellence for everyone.

• Efficiency: Staying organized and efficient allows us to deliver the best experiences.

The Role:

Production Runners will assist in fulfilling the needs of the production department, which most commonly includes running errands under the direction of the venue or tour production managers. Driving is a major part of the role, so applicants must be a strong driver with the ability to pass a motor vehicle background check. Must be comfortable navigating the area. Confidentiality is critical to this role. MUST BE 21 YEARS OF AGE TO APPLY FOR THIS ROLE.

Key Responsibilities:

• Transportation of crew safely to and from airports, hotels, stores, etc. before, during and after shows

• Purchasing various products/materials required at local stores (Home Depot, Lowes, Target, Walmart, Wholefoods, Guitar Center etc.)

• Facilitating crew meal orders with local restaurants

• Coordinating laundry pickups with the tour at approved vendors

• Maintaining cash and receipts throughout the day

• Providing local area information to touring personnel

• Miscellaneous work on an as needed basis

• Assist the Venue and Touring Production Team as needed

• Handling multiple tasks in a fast-paced environment while remaining pleasant and professional at all times

• Assisting in maintenance of seasonal vehicle rentals (Taking to the car wash, drop off/pick up for repairs)

Qualifications:

Required:

• Must be 21 years of age or older

• Must pass a required background check - both criminal and motor vehicle

• Must be fully insured with an active Driver's License

• Must be willing and able to drive a passenger van. Prior experience is encouraged, but not required

• Exceptional navigation skills with the ability to accurately follow routes, maps, and directions

• Must have a working mobile phone

• Must be highly flexible and have the ability to work long hours (typical days run about 16 hours)

• Excellent communication skills and punctuality are a must

• Ability to work independently with strong attention to detail and possess problem solving abilities

• Tolerance of all cultures, music, and art forms

• Must show complete discretion about work and keep professional composure in all situations.

Physical Demands/Working Environment:

• Working environment is fast-paced, often loud and stressful

• Position requires extended periods of prolonged standing and working on your feet both indoors and outdoors in all weathers

• Must be able to lift or move up to 25 lbs using proper lifting techniques

• Must uphold safe driving habits at all times

Join us as we create Once in a Lifetime Experiences for our Fans.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's a talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status, or caring responsibilities.

BNHP/Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military, and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, BNHP/Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. As part of its commitment to making reasonable accommodations, BNHP/Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. BNHP/Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

BNHP/Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. BNHP/Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting, and search firms.