Production Support - Unix/Sql
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Job Description
Job Description
Infosys is seeking Production Support- UNIX and SQL with debugging skills. This position's primary responsibility will be to provide technical expertise and coordinate for day-to-day deliverables for the team.
Required Qualifications:
- Candidate must be located within commuting distance of Dallas, TX or be willing to relocate to these areas. This position may require travel in the US.
- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 4 years of Information Technology experience.
- At least 4 years of experience in Application Support and scripting experience
- Knowledge on ITIL processes- Incident Management & Problem Management
- Knowledge of either UNIX or SQL
- Work actively with team members to analyze and resolve application issues
- Work actively with team members to analyze and resolve application issues
- Incident Management (Incident resolution, stakeholder communication, bridge management, postmortem analysis, and action items)
- User Ticket management (Backlog review, User interface and manual prioritization)
- Planned/unplanned events- Support BCP (Business Continuity Planning), Migration, Holiday activities
- Automate manual tasks and improve efficiency
- Perform root cause analysis of issues/discrepancies by debugging code or analyzing logs
- Improve application stability by observing patterns, recurring alerts or issues and provide solution for permanent fix
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualification:
- Experience in Sybase/DB2/RDBMS
- Experience in UNIX and shell scripting
- Experience with job scheduler (Ex. Autosys), Ticketing tool/JIRA
- Experience with Gitlab and one IDE is a plus
- Experience and desire to work in a Global delivery environment.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.