Program Account Coordinator

We are currently seeking a Program Account Coordinator to join our programs team! The primary function of the Program Account Coordinator is to enter and manage orders and replenish inventory to ensure smooth order fulfillment for client programs. This individual takes pride and ownership in their work, pays close attention to detail, and has the desire to create order and processes where none exist. The Program Account Coordinator will report to our corporate Account Services Manager.

Essential Functions

• Effectively collaborate with Account Manager, internal team, and suppliers on a regular basis to ensure smooth order coordination and fulfillment

• Enter and review orders, verify details, facilitate order proofing, track statuses, and ensure orders are shipped and arrive as scheduled

• Properly document all supplier fulfillment discrepancies

• Provide and manage ongoing reports

• Provide effective administrative support as needed

• Coordinate projects with warehouse personnel to ensure the project will be completed on time and according to the specific requirements

• Assist with online store audits and product updates within various portal stores

• Report any stock issues to Account Manager and place product orders as necessary

• Enter orders for multiple programs using NetSuite and other technology platforms

• Coordinate orders with Sales Support team and suppliers

• Works closely with team members and Account Manager for general inquiries and to resolve discrepancies

• Review and capture inventory activities, maintain records

• Reconcile inventory discrepancies

Job Specifications

• Promotional products industry or sales order coordinating experience preferred
• Strong customer service, mathematical, and analytical skills
• Quick learner, with strong organizational and time management skills, as well as attention to detail
• Ability to effectively communicate with others both written and verbally
• Intermediate computer skills and knowledge of Microsoft Office programs (incl. Outlook, Word, Excel)
• Must be Windows PC proficient
• Knowledge of NetSuite and Portal preferred
• Ability to work in a fast-paced constantly changing environment and meet tight deadlines

Benefits & Perks

• Medical, dental and vision insurance
• Paid vacation, sick, and personal time
• 401(k) with matching

About Boundless

It's an exciting time of growth and development at Boundless, as we are acquiring other like-minded branded merchandise distributors while remaining steadfast in our commitment to providing excellent customer and employee service on an evolving technology stack. We are proud of our enviable culture built on strong core values, a pioneering mindset, a people-first mentality, and a fun yet high-achieving work environment that celebrates each other's wins. We also offer full comprehensive health care benefits, paid vacation, and matching 401k.

Boundless has been recognized in:

• Inc. 5000's List of America's Fastest Growing Companies
• 2025 PPAI Best Places to Work
• Top 20 ASI and PPAI Distributor

At Boundless we welcome all applicants regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences.