Program Director Community Supports For Independence

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Tuition assistance

Program Director - Community Supports for Independence

Fulltime

Location: Northampton, MA

Salary: $50,000 to $52,000

Schedule: Monday-Friday, 9AM-5PM with occasional evenings & weekend day to meet programmatic needs.

ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individual to join our team as a Program Director for the Community Supports for Independence (CSI) program. CSI provides skill building and case management to adults with autism and mental health and/or medical conditions. Areas of focus are individualized based on the person's needs and wants.

Key Responsibilities:

• Oversee day-to-day delivery of services.
• Triage acute situations and provide follow-up as needed.
• Act as lead in absence of Case Manager
• Ensure documentation and regulatory requirements are met.
• Facilitate weekly team meetings and guide team-wide communication and consistency.
• Manage a team of 5+ case managers.
• Manage admissions, discharges, and Individualized Support & Life Plans in coordination with DDS, the Individual and Families.
• Track attendance, support timely billing, budgets development and communication with families.
• Participate in agency-wide committees and on initiatives related to Family Support.
• Represent CSI in community and for agency fundraising and marketing efforts.

Qualifications:

• Bachelor's degree in Human Services or related field or 5+ years of experience in Human Services.
• At least 2 years of experience supporting individuals with disabilities/autism and co-occurring needs.
• Proven experience managing a remote team, including conducting training and leading team meetings.
• Comfort with electronic records and program-level reporting.
• Ability to work from various locations. This is a hybrid position that oversees a team out in the community.

Benefits:

• Generous PTO (time-off) package.
• Comprehensive health and dental insurance plans.
• Life insurance and long-term disability insurance.
• 403(b) retirement plan.
• Tuition remission for eligible classes.
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
• Opportunities for career development and advancement.
• And much more

About ServiceNet

ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.

Join Us

Join us and become part of a caring community that helps others find joy and purpose. Apply today.

Learn more about ServiceNet

https://www.servicenet.org/