Program Manager- Product Implementation

City/State

Norfolk, VA

Work Shift

First (Days)

Overview:

We are looking for a Program Manager- Product Implementation - to join our team !

This is a hybrid position located at our Norfolk, VA corporate office.

Overview

This position will lead clinical product implementations across the System. The ideal candidate will have a nursing clinical background with demonstrated strong project management and communication skills. The position will require an understanding of clinical products and procedures and the ability to converse with clinical end-users regarding the rationale for product implementation initiatives. Ideally, the candidate will have an operational management background with expertise in change management. In addition, the position will require travel to various locations across the system to interface with clinical teams during product implementations to ensure product transition compliance. Expertise in Excel and data management are also essential to being a successful candidate.

The Program Manager- Product implementation is a critical role within Sentara Health, responsible for the overall management of assigned program(s), which may consist of multiple related projects. This role works closely with business and IT leads, as well as project managers, to drive program intake and delivery. The Program Manager ensures quality completion of business requirements, scope, end-user impact, program dependencies, financials, and transition-to-operations activities.

In addition to managing program execution, the Program Manager coaches project managers to achieve delivery excellence, serving as a champion for project management methodology and adoption. By providing structure, accountability, and cross-functional coordination, this role ensures consistent implementation, mitigates scope creep, and reinforces cost-saving and operational initiatives to deliver sustainable outcomes across the clinical supply chain.

Education

• 8 years related experience in lieu of degree

Certification/Licensure

• Project Management Professional (PMP) certification required within 1 year of hire

Experience

• Program and project management experience with a proven track record of delivering complex initiatives

• Experience leading cross-functional teams, including both internal employees and contractors

• Strong skills in managing project scope, dependencies, and operational transitions

• Experience coaching and mentoring project managers in delivery excellence

• Demonstrated ability to apply and promote project management methodology and best practices

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.