Program Manager - Clinical (JR 5236)

JR 5236Job TitleSanta Ana, CA 92704Salary: $68,831.00 to $83,595.00 annuallyPay Frequency: 24 Pay Periods Per YearFull TimeExemptDriving RequiredLower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

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PATH is seeking candidates passionate about helping others make a positive change in their lives to join our OC Interim Housing Team as the Program Manager overseeing clinical operations at the Yale Office in Santa Ana, California.

ABOUT PATHSince its foundation in 1984, PATH (People Assisting the Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. 

ABOUT OUR IHS TEAMPATH’s Interim Housing programs provide low-barrier, high-tolerance settings for program participants, referred to as guests, who are experiencing homelessness and have a variety of complex health, functional and social needs.

ABOUT THE OPERATIONS PROGRAM MANAGERAs part of the OC Interim Housing Team, the Operations Program Manager will provide supervision to the PATH interim housing sites, focusing on providing safe and stable shelter to individuals experiencing homelessness. This position is directly responsible for supervising onsite shelter operations including kitchen, security, transportation and janitorial services. Position Responsibilities include: 

• Operations and Facilities Management & Oversight - In collaboration with Associate Director, provide administrative oversight of the core functions including kitchen, security, transportation and janitorial services to ensure safe and compliant onsite operations.
• Staff Support and Development – Provide direct supervision to staff team and provide training on compliance and shelter operations / facilities management to those engaged in onsite activities.
• Neighborhood management – ensuring adherence to good neighbor policies and that shelter operations comply with contractual requirements. This includes maintaining good relationships with neighbors and completing rounds around the location perimeter to prevent and address any violations.
• Program Outreach – Educate, network, and represent programs to local agencies, partners, community stakeholders, funders, law enforcement, City and County government, residents, etc.
• Reports, Contracts and Compliance – Review and authorize all operations and facilities contracts, ensuring compliance with quality and reporting requirements.

WHAT YOU BRINGWe’re looking for candidates with:

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.

PREFERRED QUALIFICATIONS

The following education and professional experience is preferred:

• Three (3) years of experience in healthcare, case management, homeless services or working with vulnerable populations.
• One (1) year of supervisory experience in homeless services or related social services field strongly preferred.

MINIMUM QUALIFICATIONS

• Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations.

MANDATORY REQUIREMENTSRegardless of qualifications, candidates must:

• Have employment eligibility verification
• Have or be able and willing to obtain CPR/First Aid training
• Successfully complete the following as a condition of hire:
  • Tuberculosis Test
  • Background Screening
  • Drug Test

DRIVINGDriving is an essential function of this position. To meet the employment requirements for this role, all candidates must: 

• Have reliable transportation
• A valid driver’s license
• Proof of insurance and ownership for personal vehicles used during work duties
• The ability to qualify for PATH's insurance coverage