Program Manager - Crisis Stabilization Unit - Adult Mental Health
WellspringLouisville, KY
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Job Description
Agency Overview:Since 1982 Wellspring has championed mental health recovery in Louisville. Serving some of the most vulnerable people in our community, Wellspring is a pillar of hope. We support adults in building healthy & hopeful lives through behavioral health, housing, & employment services. We believe recovery is possible for all people with psychiatric disabilities.Wellspring’s recovery-oriented programming incorporates person-centered care & utilizes a multi-disciplinary approach. We provide high quality housing assuring opportunities for community integration that enhances our neighborhoods. Wellspring’s success depends on our highly qualified and dedicated staff. We hire individuals who are committed to excellent service to our clients, to each other, and to the community. We value Diversity, Equity, & Inclusion and encourage all people to apply! What employees say about Wellspring...
Wellspring's Crisis Stabilization Program:The goal of Wellspring’s Crisis Stabilization Program is to assist adults who are experiencing an acute psychiatric episode. With our 24/7 care, we help people avoid hospitalization, achieve stabilization, and recover from acute mental health symptoms such as severe depression, mania, or psychosis. Clients receive intensive treatment, close monitoring with high levels of staff support, and medications prescribed by a psychiatrist, if necessary, in a homelike setting. The 16-bed program has two locations – the Samuel B. Todd Center and the David J. Block Center. Both are licensed, accredited crisis stabilization offering the only services of their kind in the Louisville Metro region. Wellspring Crisis Stabilization Unit (CSU) Program Manager: Wellspring is seeking a full time Program Manager who will provide clients with support in their daily activities and manages the household operations under the supervision of the Clinical Supervisor. Duties include, but are not limited to, oversight of grocery shopping, supplies and program needs, supervision of self-administered medications, calling in prescription refills, living and leisure skills modeling and assistance, and crisis intervention. The Program Manager supervises all non-clinical staff and plays an important administrative role, implementing the management team’s program goals and objectives.CSU Program Manager Duties & Responsibilities:General- Provides for the safety, support, and well being of clients as stated in Person Centered Philosophy and Recovery Oriented Services guidelines.
- Ensures integrity and security of the facility and property consistent with Environment of Care Standards (ECS).
- Provides ongoing support and crisis intervention to clients as needed.
- Advises and consults with on-call staff when appropriate (refer to clinical and house on-call protocol).
- Ensures proper handling of medication and disposal of hazardous material.
- Monitors and documents adherence to medication regimen. Provides information on medication to clients as appropriate.
- Reviews progress log at the beginning of each shift, ensure documentation of client notes in the electronic health record on each client per shift (refer to template in EHR).
- Maintains knowledge of client status including: appointments, activities, destinations, and departure and/or return times.
- Remains informed regarding client mental and physical status at all times.
- Completes shift change protocol with incoming staff and transfer keys.
- Oversees purchasing and planning of nutritious meals and implementation of appropriate standards.
- Oversees shopping for food, supplies, equipment and household needs according to Wellspring policy.
- Coordinates with clinical supervisor to provide ongoing case management.
- Coordinates clients’ self-monitoring of medication with social worker.
- Monitors medication supplies for all clients and coordinates refills and prescriptions with case manager and /or psychiatrist.
- Monitors completion of assigned shift chores to ensure cleanliness of house.
- Along with clinical treatment team, assesses client symptomatology and assists with treatment plan.
- Plans, implements and documents orientation of new clients.
- Works with treatment team to document and coordinate client schedules and needs.
- Provides assistance to residence as needed related to medication, laundry, grooming, and other daily living skills.
- Coordinates and transports clients to outside appointments as necessary.
- Along with treatment team, assesses client’s readiness for discharge.
- Assists clients in attaining treatment plan goals.
- Documents shift and contact notes.
- Ensures morning meeting occurs daily to provide client’s daily information.
- Maintains and acquires equipment as necessary.
- Ensures that program has proper supplies.
- Oversees safety plan including implementation and supervision of quarterly safety drills for fire, earthquake, tornado, bomb, threatening behavior, and utility failures; monthly inspection of fire extinguishers, and twice annual inspection of smoke detectors/alarm system (spring & fall).
- Ensures the presence of an Emergency Disaster plan and trains staff in emergency procedures.
- Ensures that staff and clients have immediate access to the Emergency Plan in the event of an emergency.
- Ensures that universal precaution kits are posted as required and that all staff are trained in universal precaution procedures.
- Oversees and coordinates the proper disposal of hazardous waste.
- Oversees the use of proper sanitation techniques in areas of food handling and storage.
- Coordinates grounds maintenance. Identifies and schedules routine maintenance and repair to the facility.
- Schedules and monitors all contract services to the facility.
- Identifies and seeks remediation of any potential environmental hazards.
- Notifies Director of Programs or Chief Executive Officer of major facility issues.
- Recruits and hires new staff under direction of supervisor.
- Plans and implements employee training and orientation.
- Conducts annual employee evaluations for program staff.
- Provides ongoing supervision for Assistant Program Manager and Psychiatric Rehab Counselors in performance of their duties.
- Completes staffing schedule and processes all requests for leave time.
- Monitors use of petty cash and completes balancing and reporting.
- Monitors use of bus tickets and cab vouchers completing balancing and reporting. Order replenishment as necessary.
- Maintains working knowledge of budget and controls spending according to budget guidelines.
- Submits check requests and all receipts to accounting office in a timely manner.
- Attends and co-lead all staff & treatment team meetings.
- Attends agency program meetings.
- Bachelor's degree is required. Minimum of 2 Years working with SMI population is required. Supervisory experience is preferred. Other:
- This is a full-time, 1st shift position 8:00 AM - 4:00 PM
- Salary is $42,000 - $46,000
- Mileage reimbursement for work related travel.
- Medical, dental and vision insurance
- Life insurance
- Short- and Long-term Disability
- Option for a 401(K) Retirement plan with employer match
- Generous paid holidays and vacation
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Health Reimbursement Account (HRA) and more
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